MANJUNATH C

Relationship Manager

• Built and maintained strong client relationships, ensuring satisfaction through all project stages.
• Managed end-to-end client interactions from inquiry to project handover.
• Coordinated with design, sales, and execution teams for smooth project delivery.
• Handled client meetings, site visits, and design presentations to close deals, with the company's to close deals.
• Ensured timely communication, issue resolution, and after-sales support.
• Achieved sales targets through effective lead conversion and upselling.
• Maintained project documentation, client records, and progress reports.

Sales Development Representative | Pazcare (Insurtech)

• Prospected and qualified B2B leads, targeting HR and leadership roles for employee insurance and wellness solutions.
• Performed cold calling, email campaigns, and LinkedIn outreach to generate a sales pipeline and schedule product demos.
• Clearly communicated the plan's benefits, premiums, and claim processes to help prospects evaluate solutions.
• Updated lead status, follow-ups, and call notes in CRM, and coordinated closely with the Sales team for smooth handoffs.

• Create and manage the sales budget, ensuring efficient allocation of resources and optimizing ROI and drive target revenue.
• Oversee market research to identify emerging trends, customer needs, and competitor strategies.
• Monitor brand consistency across marketing and sales channels and materials.

• Develop and maintain strong relationships with partners, agencies, and vendors to support Sales initiatives and close massive deals.
• Led a team of 20 members and drove quarter on quarter revenue.
• Enhanced the efficiency of my team by driving results.

• Expanded market share by driving strategic partnerships and key account management.
• Managed and optimized sales pipelines to increase customer retention and revenue. Enhanced the efficiency of my team by driving results.
• Developed and executed sales presentations to C-suite executives and senior stakeholders.

• Handled customer queries related to internet connectivity, billing, and service requests via calls and support tickets.
• Resolved technical issues by guiding customers through troubleshooting steps, and coordinating with field teams.
• Maintained accurate case updates in CRM, and ensured timely follow-ups to improve customer satisfaction.