Summary
Overview
Work History
Education
Skills
Certification
Awards
Websites
DECELERATION
Timeline
Generic

Manjunath N

Bangalore

Summary

Senior Process Executive with 4+ years of experience in Content Moderation. An accounting and analytical experience in a fast-paced environment with a solid track record of solving complex problems competently and productively. Strong technical proficiencies including expert Access. Proven success meeting stringent deadlines and providing accurate and detailed work. A creative thinker with exceptional ability to communicate and motivate others to work as a team. Aiming to use my knowledge and expertise to effectively fill any transaction based operational role in your company.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Senior Analyst / Process Analyst

Cognizant Technology Solutions
Bangalore
02.2020 - 02.2024

Client: Google.

  • Evaluate applications for functionality, usability, and performance to ensure they meet quality standards.
  • Provide detailed reviews and ratings for applications based on predefined criteria.
  • Collaborate with cross-functional teams to report and escalate issues, ensuring timely resolution, and maintain meticulous documentation of testing results, defects, and improvement suggestions.
  • Stay updated with industry trends and emerging technologies related to Google applications on the Play Store.
  • Participate in regular team meetings and knowledge-sharing sessions to enhance testing methodologies.
  • Communicate effectively with stakeholders to convey testing findings and recommendations.
  • Adhere to established testing protocols, and follow quality assurance best practices.
  • Demonstrate a strong commitment to quality and accuracy in all testing activities.
  • Reviewing policy content provided by Google Play Store applications. Reviewing the Play Store games and categorizing the games into genres, gameplay elements, non-genres, multiplayer modes, categories, gameplay themes, and graphical styles.
  • Experience in reviewing topicality data, categorizing restricted applications available in the Play Store according to Google policy and guidelines, aiming for a user-friendly experience.
  • Worked as an Internal Process Quality Analyst (QA), auditing and assessing agent performance, and giving feedback.
  • Research and Development (R&D) and driving internal process improvements.
  • Ability to manage team productivity, and prepare and share the daily reports.
  • Proficient in video conferencing platforms, and able to communicate across a variety of channels.

Education

B.E. - Information Science & Engineering

East Point College of Engineering & Technology
Bangalore
07-2018

PUC - PCMB

Indiranagar Composite PU College
Bangalore
06-2014

Skills

  • Power BI
  • Google Workspace
  • Microsoft 365
  • SQL
  • Java
  • HTML
  • Data Structures
  • Quality Analysis & Reporting
  • Process Improvement & Documentation

Certification

Microsoft Power BI Certification

Awards

  • Best Rater - Highest Quality (Q3 2023)
  • Best Trainer (Q2 2022)
  • Best QA (Q1 2022)
  • Amber Award - Process Knowledge
  • Coral Award - Consistent Performer
  • Bronze Award - Team Collaboration

DECELERATION

I So hereby declare that the above information is true to the best of my knowledge.

Timeline

Senior Analyst / Process Analyst

Cognizant Technology Solutions
02.2020 - 02.2024

B.E. - Information Science & Engineering

East Point College of Engineering & Technology

PUC - PCMB

Indiranagar Composite PU College
Manjunath N