Cinematography, Photography and Editing
Innovative Relationship Manager focused on developing strategic business opportunities by delivering exemplary service to each client's individual needs. Respected professional with exceptional knowledge regarding risk management.
Joining weekly calls with the onshore team along with Team Leads.
• Provided comprehensive training to newly on boarded internal staff members, ensuring they were
proficient in administrative processes, work instructions, and procedures. This was aimed at fostering
smooth and uniform company operations.
Monitored daily transactional exception activity on syndicated and participated facilities, including
system posting of all funds received and disbursed.
• Maintain Portfolio of about 70 Borrowers in Loan System ACBS Managing day-to-day transactions
related to portfolio of loans.
• Verify the correctness and completeness of documents and collect approvals from Vendor before
releasing them for the customers via emails.
• Processing and reporting of debit recovery for all duplicate transactions.
• Closing the accounts and deleting the services if the customer wants to change banking relationship.
• Managed email box for Loan Operations and distributed incoming wire, e-mail and request to
appropriate business areas.
• Process daily borrowing and pay down requests; processing transaction in ACBS, notifying Portfolio
Management of any issues, and setting up outgoing wires.
• Process and rollover and rate changes.
• Prepare and process internal assignments review legal documents for amendments and restructures and
process in ACBS as necessary.
• Serve as point of contact for internal and external stakeholders; fielding questions regarding credit
agreement terms, payments, rates, discrepancies, etc.
As a Relationship Manager at HDFC Bank, I had the privilege of connecting with clients, understanding their financial needs, and providing tailored solutions. It was a rewarding experience, enabling me to build strong relationships, contribute to the bank's growth, and positively impact clients' financial journeys.
Quick learner
Cinematography, Photography and Editing