Ensured compliance with applicable laws, regulations, policies, and standards related to cybersecurity.
Provided technical support related to security product installation and use.
Worked closely with IT teams to ensure that all changes were properly documented.
Monitored systems for indications of threats, security breaches or intrusions.
Safeguarded data through installation of firewalls and data encryption programs.
Directed vulnerability assessments or analysis of information security systems.
Tested new software releases for compatibility with existing firewall systems.
Contributed to task list for maintaining network security across workstations, servers and peripherals.
Provided technical assistance to internal customers regarding firewall issues or concerns.
IT Manager
Soundarya Institutions of Management and Science
08.2023 - 10.2024
Managed network and system performance, conducting troubleshooting, security patching, and maintenance
Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches
Oversaw IT department operations and training
Created and terminated user's accounts from start to finish in business applications
Implemented and maintained technology and software budget
Wrote strategic business plans outlining need for departmental information technology resources
Liaised with other departments to minimize network interruptions and possible downtimes
Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations
Managed life cycle replacement of hardware and software
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation
Coordinated secure system access of users to various department systems and platforms
Communicated regularly with customers concerning data exchange and technology integration
Analyzed network security and current infrastructure, assessing areas in need of improvement
Oversaw development and implementation of improvements to support network operations
Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs
Built, repaired and installed computer-related hardware based on deployment procedures
Oversaw daily performance of computer systems and immediately responded to [Type] issues to computing configuration etc
Wireless Router configuration.
System Administrator
Acharya Bangalore Business School
05.2021 - 08.2023
Performed day-to-day LAN and WAN administration, maintenance, and support
Maintained network hardware and software and monitored network to support network availability to end users
Identified and immediately resolved issues with network devices
Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions
Backed up company data to distributed storage centers to avoid massive data loss
Monitored system performance and responded to alerts
Maintained applications to keep software current with necessary software updates and upgrades
Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system
Managed data backups and disaster recovery operations to comply with business continuity initiatives
Planned annual budgets to fund IT projects and control spending
Recommended development of plans for systems development and operations
Implemented network security measures to minimize data loss
Assisted IT staff on troubleshooting issues and closing calls
Designed and evaluated WAN and LAN connectivity technologies
Analyzed network traffic and performance metrics to optimize system performance
Researched and recommended new technologies and strategies for improving system performance
Installed and configured network printers and other peripheral devices
Devised scripts and automation tools to improve system efficiency
Implemented, developed and tested installation and update of file servers, print servers and application servers.
Asst. System Administrator
Christ University Bangalore
10.2016 - 03.2021
Diagnosed network problems involving combination of hardware, software, power and communications issues
Remotely analyzed and diagnosed complex network faults for [Type] end-users, recommending and implementing corrective measures
Supported users in setup and configuration of wireless bridge networks
Managed full network stacks and maintained uptimes of [Number]%
Oversaw patch testing and deployment, script network software pushes and uninstalls
Sustained optimal sender score on two IPs, enhancing inbox delivery and corresponding metrics while improving delivery metrics from [Number]% to [Number]%
Performed network security design and integration duties
Designed and evaluated WAN and LAN connectivity technologies
Resolved issues and escalated problems with knowledgeable support and quality service
Developed and documented network policies, procedures and standards
Implemented and maintained virtual private networks
Monitored networks and network devices to resolve technical problems quickly
Diagnosed and resolved hardware and software issues
Maximized system availability through development and testing of contingency plans
Analyzed complex project server issues and worked on large enterprise and business-critical applications
Led server infrastructure development, quality assurance, staging and production systems
Analyzed network traffic and performance metrics to optimize system performance
Implemented, developed and tested installation and update of file servers, print servers and application servers
Installed and configured network printers and other peripheral devices.
System Administrator
Bombay Rayon Fashion Ltd. Bangalore
03.2014 - 07.2016
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability
Configured, tested and maintained [Type] network equipment to achieve maximum performance
Implemented internet and intranet applications on multiple platforms
Spearheaded inventory control measures to replenish and maintain IT equipment
Configured and tested Windows Server operating systems with roles features
Managed onboarding and off boarding of employees
Tested software remotely and onsite for server sets to maintain operational readiness.
System Administrator
Disha Designs Private Ltd Bangalore
02.2011 - 06.2013
Configured and tested Windows Server operating systems with roles features
Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability
Completed reports detailing network and systems performance and downtime issues.
Education
BCA -
Annamalai University - Tamilnadu
Tamil Nadu
09.2022
DIPLOMA IN (Information Science & Technology) -
P.V.P Polytechnic Bangalore - Bangalore
Bangalore
05.2011
GOVT. High School (S.S.L.C) -
Govindarajanagar Bangalore - Bangalore
Bangalore
05.2006
Skills
Firewall Maintenance
L3 Switch Configaration
System and hardware Networking
Operating System
Hardware Troubleshooting
ERP Supporting
LMS Implementation
Library Management
Supporting Staff
Hobbies and Interests
Cyber Security
Cricket
Chess
Reading
Business magazines
Dictionaries
Personal Information
Date of Birth: 01/01/91
Gender: Male
Nationality: Indian
Marital Status: Married
Roles And Responsibilities
Cyberoam or SOPHOS Firewall configuration
Installation, Configuration & Troubleshooting of Windows 2003, Win 7, Win 8, Win 2010 Server 2003, Win 2008, 2012, 2016, 2019, Linux server
Handling Help Desk Management Service like provide on-call support
Configure and Cisco Switches, Wireless Router, Layer2 & Layer3 Switch
Installing Configuring ADS, DHCP, DNS, etc
Troubleshooting basic network connectivity and resolving technical issues
Data Backup and recovery of the internal user's machines
Remote Desktop Support
Asset management
Maintaining around 400 systems windows and Linux computers
Disclaimer
I hereby declare that the above details are true and if I get an opportunity to serve in your Organization. I will serve to the best of my ability and be a part of the team in Achieving Organizational Goal.
Regional Director at University of Maryland Global Campus, University of Maryland University College, UMUCRegional Director at University of Maryland Global Campus, University of Maryland University College, UMUC
Senior Operations Engineer at Thomson Reuters International Service Private LimitedSenior Operations Engineer at Thomson Reuters International Service Private Limited