Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Manmeet Virdi

Manmeet Virdi

Mumbai

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

11
11
years of professional experience

Work History

Team Leader- Sales Uniacco

UniAcco
Mumbai
03.2023 - 02.2024
  • Streamlined internal processes for increased efficiency in managing sales leads, proposals, and contracts.
  • Mentored junior team members to develop their skills and advance their careers with the company.
  • Collaborated with marketing teams to create targeted campaigns that generated quality leads for the sales team to pursue.
  • Conducted quarterly reviews of each team member''s progress towards achieving established goals, providing constructive feedback as needed.
  • Maintained strong communication between the sales department and other organizational functions, aligning efforts toward common objectives.
  • Established a culture of accountability within the team by setting clear expectations and monitoring individual performance closely.
  • Oversaw all aspects of the sales cycle from prospecting to closing deals, ensuring a seamless experience for customers.
  • Boosted sales performance by implementing effective team training and coaching strategies.
  • Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
  • Coordinated regular trainings on product updates or new offerings so that the entire sales force stayed informed about current industry developments.

Team Leader

Apertum Online Services
Mumbai
11.2020 - 02.2023
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
  • Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Promoted a culture of continuous improvement by encouraging feedback from all levels of the organization and implementing actionable changes accordingly.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

Social Media Executive

PharmEasy Pvt Ltd
Mumbai
10.2018 - 11.2020
  • Training on process updates
  • Query handling
  • Auditing calls
  • Preparing monthly reports
  • Sharing verbal feedback and feedback via Emails
  • To ensure the agent's growth within the process
  • Worked on Sales process (preparing sales pitch, auditing sales calls, training agents on sales process)
  • Streamlined social media processes by developing templates for recurring post types, saving time without sacrificing creativity or impact.
  • Crafted compelling copy for social posts that resonated with target audiences, generating shares and comments.

Sales Representative

Logik Investments
Mumbai
04.2016 - 08.2018
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Analyzed customer feedback to improve products and services.
  • Negotiated pricing contracts with customers to maximize profits.

Sales Representative

Lester Info
Mumbai
02.2013 - 03.2016
  • Inbound and outbound sales for computers (AMC)
  • Handling escalation calls for new hiring
  • Sales verification calls

Education

BSC Hospitality -

Naval Institute of Technology
Mumbai
03-2010

HSC in Bcom -

Gurunanak English High School And Jr. College
Mumbai
04-2007

Skills

    Self Motivation

    Overtime Management

    Team Check-Ins

    Idea Development and Brainstorming

    Team building

    Onboarding and Orientation

    Problem-solving abilities

    Work Planning

    Adaptability and Flexibility

    Mentoring

    Feedback Delivery

Languages

Hindi
First Language
English
Upper Intermediate (B2)
B2
Punjabi
Advanced (C1)
C1
Marathi
Intermediate (B1)
B1

Timeline

Team Leader- Sales Uniacco

UniAcco
03.2023 - 02.2024

Team Leader

Apertum Online Services
11.2020 - 02.2023

Social Media Executive

PharmEasy Pvt Ltd
10.2018 - 11.2020

Sales Representative

Logik Investments
04.2016 - 08.2018

Sales Representative

Lester Info
02.2013 - 03.2016

BSC Hospitality -

Naval Institute of Technology

HSC in Bcom -

Gurunanak English High School And Jr. College

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Manmeet Virdi