Results-driven Operations and Supply Chain Specialist with over 6+ years of experience optimizing logistics and distribution planning in eCommerce. Expertise in enhancing order fulfillment and operational efficiency across vendor and 3PL channels. Proficient in process improvement, data analytics (Excel, SQL, SAP), and coaching teams to achieve customer satisfaction and drive strategic initiatives.
Overview
7
7
years of professional experience
Work History
MIS Analyst - Marketing
SRPL - The Organic world
Bengaluru
12.2025 - Current
Analyzed sales data to uncover trends and patterns, informing management decisions.
Worked cross-functional teams to generate leads through (Salesforce).
Operation specialist
Best Price Walmart - Flipkart wholesale.
Bengaluru
08.2021 - 12.2025
Managed operations & MIS for GT/MT: Pricing, mapping & order processing through SAP. (System App. & Products in data processing)
Proposed and implemented an SAP check to block POs with zero SP, resolving escalations on new SKU launches and improving accuracy by 80%
Spearheaded JBP (Joint Business Planning) initiatives leading to a 10% increase in brand visibility.
Led the Pharmacy OTC category, which includes 15+ vendors and seasonal brands.
Worked extensively with brands like Dabur, Zandu, Emami, Zydus Wellness. Glucon-D (summer), Chyawanprash (winter).
Coordinated frequently to warehouse to ensure operational standards and optimize inventory storage and seasonal stock liquidation through (PORs)
Collaborated with vendor and operations teams to drive order completion, improve logistics, and enhance customer experience.
Contributing actionable insights for operational improvements.
Supported margin improvement via bad debt recovery efforts totaling ₹6 lakh towards margin closure.
Conducted regular warehouse meetings to ensure compliance with SOPs and operational standards, reducing order discrepancies by 15%
Successfully scaled Cipla brand sales from ₹5-15 lakhs in Q1 to ₹30 lakhs in Q2, delivering 110% growth by optimizing visibility and strategic offers.
Coached a team of 5 to consistently exceed fulfillment targets for high-volume categories which resolved operational issues & scaled category growth.
Partnered with category manager to work on P&L and margin calculations, including Terms of Trade (TOT), off-invoice/on-invoice margins, investment schemes, and overall landing price computations.
Built a strong foundation in category operations, Vendor relationship management, and pricing strategy, with exposure across a wide SKU portfolio.
Known for clear stakeholder communication, critical thinking, and composure in high volume, fast-paced environments.
Enagic India Kangen Water Pvt Ltd
Account Executive
Bengaluru
06.2020 - 08.2021
Created pricing reports and customer tracking tools.
Supported client lifecycle operations from data capture to payment management.
Maintained and updated master data with full traceability for business users and operations teams.
Received Bright Beginning Award – Nov 2020
Bounce (Wicked Ride Adventures Pvt Ltd)
Data Analyst Intern
Bengaluru
02.2019 - 02.2020
Developed real-time sales dashboards to improve operational transparency and stakeholder communication.
Managed Bangalore cluster operations by reducing revenue loss by 15%.
Conducted vehicle performance and cost analysis, enabling reduction in maintenance overheads.
Education
Bachelor of Commerce - Finance Accounting
St. Aloysius Degree College
Bengaluru
09-2020
Pre-University - Computers and Economics
Bangalore University
Bengaluru
03-2017
Skills
Data Analytics (Excel, SQL, reporting)
Operations planning
Inventory Management
Vendor management
Fulfillment optimization
Pricing strategy
Cross-functional teamwork
Multitasking Abilities
Customer Experience / Satisfaction
Accomplishments
ACE ALLIANCE Award – Flipkart (2024): Recognized for cross-functional collaboration (Team HomeCare).