Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst
Manniish Sharma

Manniish Sharma

Senior Business Analyst - Salesforce CPQ
Bengaluru,KA

Summary

Product enthusiast focused on building innovative solutions with 11+ years of industry experience. As a Product manager, my journey is fueled by a deep commitment to innovative solutions on Salesforce CRM, Salesforce Configure Price Quote (CPQ) (Revenue Cloud/RLM) software, Apttus CPQ and business analysis. My role capitalises on expert navigation of Salesforce CRM and CPQ to advance digital sales transformations, enhancing Lead-to-Cash processes for our stakeholders. Collaborating closely with both technical and business teams, have crafted user-centric product experiences that bolster productivity.

Overview

11
11
years of professional experience
4
4
years of post-secondary education
10
10
Certifications

Work History

Senior Business Analyst - Salesforce CPQ

DocuSign
11.2024 - Current
  • Manage stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
  • Facilitated requirement gathering workshops, resulting in clear project objectives and deliverables.
  • Collaborated with cross-functional teams, ensuring a cohesive approach to business analysis.
  • Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.

Product Owner

Salesforce
03.2021 - 09.2024
  • Led the product backlog for the Q2C stream in the major Lead to Order transformation initiative which will drive Salesforce to $100bn organization.
  • Designed and led the user experience for the quoting capabilities on the launch of salesforce products on the marketplaces in EMEA which led to new revenue channel of market cap around $190mn.
  • Led the transformational initiative to onboard quote to cash business processes of M&A's such as Slack and Tableau into Org62 which resulted in increase of partner revenue to over 10%.
  • Pared down product feature list by 70% to enable rapid development of critical quoting features in FY23.

Business Systems Analyst

Atlassian
10.2020 - 03.2021
  • Designed wireframes and user stories for front office high touch processes to build enterprise solutions for B2B and B2C.
  • Responsible for product design of commerce platform majorly in quoting domain.
  • Built some key workflows and process flows to revamp their legacy commerce platform into scalable reusable framework.

Senior Consultant

Deloitte Consulting USI
01.2014 - 10.2020
  • Specialized in various CPQ tools such as Salesforce, Apttus and Oracle as solution lead and drove major digital sales transformation projects in quoting domain. Worked for various TMT clients during journey such as Cisco, VMware, Motorola Solutions, OneWeb etc.
  • Played versatile roles such as technical solution lead, business analyst and also managed a team of four engineers.
  • Performed various prototyping in Salesforce and CPQ to enhance customer experience and pitched them to business execs to acquire new client business.
  • Established and rolled out better development practices for team to improve productivity and product quality.

Education

Information Technology

VIT University
Vellore, India
04.2010 - 01.2014

Skills

Product Management

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Certification

Salesforce Certified Sales Cloud Consultant

Timeline

Senior Business Analyst - Salesforce CPQ

DocuSign
11.2024 - Current

Product Owner

Salesforce
03.2021 - 09.2024

Business Systems Analyst

Atlassian
10.2020 - 03.2021

Senior Consultant

Deloitte Consulting USI
01.2014 - 10.2020

Information Technology

VIT University
04.2010 - 01.2014

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Manniish SharmaSenior Business Analyst - Salesforce CPQ