Results-driven professional with expertise in cloud infrastructure and continuous support. Proven ability to enhance team productivity and deliver effective communication for successful client engagements.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Associate Consultant
Bosch Global Software Technologies Private Limited
Bangalore
01.2020 - Current
Enhanced cloud infrastructure efficiency by designing and implementing scalable solutions.
Currently working on Cloud Foundry BOSH IaaS Platform providing services on continuous upgrades , maintaining product and feature improvement
Delivered ongoing/post-migration support aimed at addressing any arising concerns and ensuring smooth operations for both newly onboarded clients as well as long-term engagements.
Providing 24*7 oncall support to clients for adhoc issues
Conducted comprehensive reviews of existing infrastructure, identifying areas for improvement .
Also Handled the maintenance and improvement of a9s Data services ( European Cloud Platform providing tailored Cloud services) for Rabbit MQ and Redis Service Brokers
Senior Project Engineer
Wipro Limited
Bangalore
10.2019 - 01.2020
Established strong working relationships with clients to ensure clear communication of expectations and requirements throughout the project lifecycle of IBM MQ
Enhanced team productivity with regular progress meetings, thorough task allocation, and prioritization of tasks based on urgency and importance.
Service Delivery Specialist
IBM India Pvt Ltd
Bangalore
09.2014 - 09.2019
Company Overview: IBM India Pvt Ltd is a global leader in technology and consulting services. (Currently Kyndryl)
Experience in Installation and configuration of MQ Client / MQ Server in different platforms.
Performed daily activities HC of AIX servers, BQ reprocessing and File system Housekeeping.
Created Web sphere Broker and Execution groups, supported 24*7 oncall model
Performed in Major issues in the accounts and validated the inbound and outbound connectivity from SAP to MQ
Project Name: Kiaser Permanente and Danone.
Client: Danone, IN Retail services and Kaiser Permanente Health Care services
Collaborated with cross-functional teams to resolve service-related issues effectively.
Education
B.E. - Electrical, Electronics And Communications Engineering