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Associate Principal Engineer

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Dynamic and results-driven Customer Experience, Quality, and Digital Marketing Leader with 15+ years of proven success in the automotive and financial sectors. Recognized for award-winning expertise in CRM optimization, customer satisfaction strategies, and cross-functional leadership that consistently drive measurable growth. Skilled in leveraging data insights, digital platforms, and performance metrics to inform strategic decisions and strengthen brand engagement. Adept at building scalable processes, mentoring diverse teams, and fostering collaborative environments that align with business objectives. Known as an enthusiastic customer relations professional, clear communicator, and team builder with strong problem-solving and planning skills. Committed to leading customer-centric strategies and driving innovation in customer experience.

Dynamic operations leader with extensive experience at SUBWAY® Restaurants, excelling in strategic planning and team leadership. Achieved significant sales growth and operational excellence through effective safety management and cross-functional coordination. Proven track record in enhancing customer experience and brand standards, driving a 20% increase in regional sales. Skilled in logistics management and workforce planning.


  Highly motivated Automation Test Lead with 14 years of experience and expertise in Testing methodologies, test planning, test management, Functional & Automation testing.
  Expertise in building automation framework for Web, Desktop, Application using TOSCA
  Consistent success in Leading the team and Design the robust framework and implementing test automation scripts, test execution and data management.
  Good knowledge of Agile Software Development Methodologies, Scrum processes, and related Quality Assurance best practices.
  Functional expertise in BFSI, Financial Services , Insurance and Audit domains.
  Experienced in designing Automation Test Strategy, Test Plan, Test Estimates.
  Experienced in identifying gaps in current processes and tools and suggesting new ways to improve them.
  Led cross-functional initiatives, resolving technical and schedule conflicts, enhancing system integration timelines by 15%.
  Closely worked with client for functional review and suggested some features to enhance the application workflow.
  Technically astute in handling INT, SIT & UAT which includes leading Requirement Analysis meetings, Requirement gathering, Test Planning, Effort Estimation, Review of Test Scripts, Test & People Management, Defect management, Release management, Quality Management, Process Improvement Planning & Knowledge management activities.
  Diligent test lead with experience handling various projects and teams of 20+ members.
  Excellence in Web and API automation testing using
automation tools like TOSCA
  Basic Knowledge on Playwright Automation.
  In process of learning Azure and AWS cloud.


Detail-oriented professional with extensive expertise in Microsoft Office, Microsoft Excel, and ERP systems including Tally and Microsoft Dynamics 365. Adept at streamlining processes and enhancing productivity through proficient use of advanced software tools. Committed to leveraging skills to support organizational goals and drive operational efficiency.

 Reliable and upbeat ,successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs.Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. . Ready to help team achieve company goals. 

Diligent health care team member with skills and training to safely support patients and assist clinical team member. Always ready to help with hygiene, mobility and cleaning needs. Works fast to stay ahead of continuous patient workload. Well-qualified healthcare professional adept at managing specimens, assisting with mobility and responding to emergencies. Excellent relationship-building, prioritisation and time management skills.

Dynamic Garden Sales Associate with a proven track record at Obodo Urban Farm and Grocer, excelling in customer service and product knowledge. Enhanced customer satisfaction through expert plant selection and effective teamwork. Skilled in cash handling and inventory management, demonstrating reliability and strong communication skills to foster a welcoming shopping environment.
Developed key skills in customer relations and product knowledge in a community garden environment, now seeking to transition into new field. Demonstrated ability to effectively communicate and assist customers with their gardening needs. Ready to leverage these skills to contribute value in different professional setting.

 Accomplished Quality Assurance Tester at Conduent Incorporated, leveraging expertise in Agile(SCRUM) methodologies and SQL database queries to enhance testing efficiency and reduce defect rates. Demonstrated ability to lead test planning and execution in the banking domain, showcasing strong analytical skills and a commitment to excellence. Proven track record of improving team productivity through innovative testing strategies.   

Manogna Reddy Kunduru

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High School Diploma -

Bachelor of Commerce - Financial Accounting

CA Inter -

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Bachelor of Commerce - Financial Accounting

High School Diploma -

CA Inter -

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