Exercise & fitness
Manohar Raju
Sales & Marketing
Bangalore,Karnataka
Summary
Enthusiastic team leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of day to day tasks and training in products and services. Motivated to learn, grow and excel in sales, marketing & customer service. Bringing 2 years of experience meeting customer needs via telecommuting roles. Skilled at listening to customers, meeting productivity targets and maintaining current knowledge of company offerings. Offering empathy, reliability and enthusiasm for satisfying customers.
My strength is I am focused and committed to the work, willing to participate and compete with good spirit, a team player and flexible according to the environment, honest and authentic.
Overview
1
1
Language
1
1
Certification
4
4
years of post-secondary education
3
3
years of professional experience
Work History
Team Leader
SBI cards & payments services Pvt Ltd
Bangalore, Karnataka
10.2018 - Current
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Educated customers on promotions to enhance sales.
- Managed 10-member sales team activities to consistently meet 90% of sales quotas.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Led regular team meetings to keep sales personnel motivated incentive initiatives, tips, techniques and relevant information.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Relationship Executive
Guga it services Ltd
Bangalore, Karnataka
03.2018 - 06.2018
- Conferred with customers about concerns with products or services to resolve problems and drive sales.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Researched and observed emerging markets and market shifts, taking advantage of opportunities by identifying potential leads and new markets.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Assisted sellers with platform requirements for renewals and upgrades.
- Managed over 70 customers calls per day and increased sales by 10%.
Education
Diploma of Egineering - Mechanical Engineering
Sri Jayachamarajendra Polytechnic College
Bangalore 07.2014 - 07.2017
SSLC -
St Ann's High School
Bangalore 06.2013 - 06.2014
Skills
Training & Development
Interests
Traveling
Blogging
Music production
Software
MS Office Suite, CAD, Catia V5
Fl studio, ableton, adoeb photoshop & lightroom
Certification
Certified for metal finishing, SJP - 2017
Timeline
Team Leader
SBI cards & payments services Pvt Ltd
10.2018 - Current
Customer Relationship Executive
Guga it services Ltd
03.2018 - 06.2018
Certified for metal finishing, SJP - 2017
09-2017
Diploma of Egineering - Mechanical Engineering
Sri Jayachamarajendra Polytechnic College
07.2014 - 07.2017
SSLC -
St Ann's High School
06.2013 - 06.2014
Similar Profiles
Shashank DabralShashank Dabral
Sr. Underwriter at Sbi Cards & Payments Pvt LtdSr. Underwriter at Sbi Cards & Payments Pvt Ltd
Sijo JosephSijo Joseph
Senior Manager, Corporate Acquisitions at SBI Cards Payments and Services LtdSenior Manager, Corporate Acquisitions at SBI Cards Payments and Services Ltd
K M HIMARAJEEVKIRANK M HIMARAJEEVKIRAN
Team Leader at SBI CARDS AND PAYMENTS SERVICESTeam Leader at SBI CARDS AND PAYMENTS SERVICES