Manohar Sahu
Noida
Summary
Resourceful NOC Engineer known for high productivity and efficient task completion,Also Worked As Sr. Customer Service Executive-RAN, RAN-SME, Project Engineer, TSG Engineer with 10 years of experience in network operations and customer service. Expertise in 2G/4G Alarms troubleshooting, and delivering exemplary client support. Committed to enhancing operational efficiency while driving customer satisfaction.
Overview
10
10
years of professional experience
Work History
NOC Engineer
Vedang Cellular Services
Noida
06.2024 - Current
- Analyzed and resolved technical issues related to network deployment for the Bharti Airtel project.
- Resolving remote, doable alarms on the physical site by logging into the NOKIA BTS and BSC for 2G and 4G alarms.
- Support the Circle Team for resolving alarms on-site for soft AT acceptance.
- 2G and 4G Migration for the Bharti Airtel Project.
- Site OSS Integration and Nomenclature.
- 2G Site Creation on Nokia BSC.
Sr. Customer Service Executive (RAN VI Mobility)
Tata Communications
Pune
04.2023 - 06.2024
- Customer Service Executive, RAN Central Team TCTSL(VI Mobility)
- Analysis of Short Duration outages reason and solutions
- Analysis of RU Input Voltage for impact in total outage for all 15 circles
- Analysis of Infra RNA for all 15 circles
RAN-SME
Ericsson India Pvt. Ltd.
Pune
05.2022 - 04.2023
- Worked As RAN support for field operation for 2G & 4G Nodes
- Supporting field team remotely for 2G & 4G nodes alarm rectification
- Supporting for 2G & 4G Nodes Offloading from one POP to another
- Supporting for 2G & 4G zero RNA Cells Rectification
- Supporting core team for MME/TAC Migration
Project Engineer
Nokia Solutions And Networks
Pune
01.2018 - 05.2022
- Reduced project timelines with proactive planning and close monitoring of progress
- Improved communication among stakeholders through regular updates and meetings
- Supporting filed team remotely for installation and integration of a physical site.(4G TDD/FDD)
- Coordination With Respective Cluster Field Manager for Deployment Of 4G Network In M&G Circle
- Supporting Technically with Site Remote Login and resolving Issues During Commissioning of Sites
TSG Engineer
Ericsson India Pvt. Ltd
Pune
06.2017 - 01.2018
- Enhanced product performance by conducting thorough failure analysis, and recommending improvements.
- Improved team productivity by providing technical guidance and mentoring junior engineers.
- Handling customer complaints of 2G, 3G, and 4G networks.
- Providing cellular network issue solutions according to the customer issues faced in a particular area.
- Coordinating with the field engineer for the RF survey and providing network solutions accordingly.
TSG Engineer
Nokia Solutions and Networks,
Pune
02.2016 - 05.2017
- Enhanced product performance by conducting thorough failure analysis and recommending improvements
- Improved team productivity by providing technical guidance and mentoring junior engineers
- Handling Customer complaints of 2G, 3G & 4G Networks
- Providing Cellular network issue solutions according to customer issue facing on a particular area
- Coordinating with field engineer for RF survey and providing network solutions according
RF Engineer
Teleysia Networks & Services Pvt. Ltd.
Pune
12.2014 - 02.2016
- Have done EMF survey, LOS survey, RF survey, and physical optimization.
- Coordinating with the engineers in the field regarding the EMF survey and RF survey.
- Coordination with BSS, NSS, and infra teams for resolving network issues.
- Arranging a network survey/walk test.
Education
B.Tech. - Electronics And Instrumentation: Engineering Technology
Dr. M.G.R. University
Chennai04.2014
H.S.C -
St. Xavier's college
Ranchi04.2007
S.S.C -
High school Basia
04.2004
Skills
- Network Improvement Analysis
- 2G/4G Alarms Troubleshooting
- 2G/4G Migration
- 4G Site Degrow
- GSM Swap/RET Configuration
- Site OSS Integration and Nomenclature
- Installation and integration of 2G and 4G
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge.
Languages
- Hindi
- English
Personal Information
- Father's Name: Mr. Rohit Sahu
- Mother's Name: Mrs. Sahodari Devi
- Date of Birth: 09/11/1988
- Gender: Male
Timeline
NOC Engineer
Vedang Cellular Services
06.2024 - Current
Sr. Customer Service Executive (RAN VI Mobility)
Tata Communications
04.2023 - 06.2024
RAN-SME
Ericsson India Pvt. Ltd.
05.2022 - 04.2023
Project Engineer
Nokia Solutions And Networks
01.2018 - 05.2022
TSG Engineer
Ericsson India Pvt. Ltd
06.2017 - 01.2018
TSG Engineer
Nokia Solutions and Networks,
02.2016 - 05.2017
RF Engineer
Teleysia Networks & Services Pvt. Ltd.
12.2014 - 02.2016
B.Tech. - Electronics And Instrumentation: Engineering Technology
Dr. M.G.R. University
H.S.C -
St. Xavier's college
S.S.C -
High school Basia
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