Manoj Bhosale

• Assessed project milestones and team performance to keep staff on-task.
• Developed technical solutions to diverse operational issues as per ITIL Process
• Managed team of 25 personnel focused on implementing resolutions as per Guided ITIL Process
• Advised management, business and technical staff for aligned activities as per need of Customer
• collaborate for Cloud Migration project with a range of stakeholders including Vendors, IT Ops lead and IT teams across business, service providers and suppliers.
• Interviewed, hired and trained staff, leading performance reviews and offering constructive feedback.

• Implemented ITIL practices and policies to streamline Operational Procedure as per need of Customer
• Manage and lead team of Support Engineers with Multiple technologies (Storage, Backup, Citrix, and Network) with focus on team performance.
• Successfully completed long pending decommission of 300+VM as per requirement of Customer
• Established Server Build Procedure for Customer which result in time saving
• Successfully completed AWS certification Solution Architect certification as per requirement of Customer
• Worked for EY Customer for SAP Infra build project which involves Major Release, which will include a technical refresh to the underlying technology (SAP) and significant Functional changes and improvements

• Went Onsite for Project Transition to Malaysia for Storage and Backup tower
• Resolved problems, improved operations and provided exceptional service.
• Participated in team-building activities to enhance working relationships.
• Planned and executed upgrade of entire Backup Infrastructure for Customer which was appreciated by Customer as it involves cost saving
• Received Best Team Award for Project

• Collaborated with team members to achieve target results.
• Resolved conflicts and negotiated mutually beneficial agreements between parties.
• Prepared variety of reports and documents as per audit requirement

Technical Support:

Storage (HP EVA, XP, 3PAR) | Backup (HP Data Protector, EMC Networker), Director Switches, Enterprise Libraries (ESL, MSL, VLS)

• Worked for Banking Customer-Bank of Baroda in 24*7 datacenter for storage and backup
• SAN Storage Provisioning – Allocation, De allocation and creating LUN’s
• Experience in LUN Management, Firmware upgrade, troubleshooting with HP EVA, XP, brocade SAN switches and 3PAR

Technical Support: Backup (Windows, HP Data Protector, EMC Networker)

Technical Support: Backup (HP Data Protector, EMC Networker)

Technical Support: Backup (HP Data Protector, EMC Networker, Commvault) Data Domain