Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Quote
Timeline
Work Availability
Personal Information
Additional Information
Hi, I’m

Manoj Elangovan

Scrum Master
Chennai

Summary

Agile Leader & Certified Scrum Master with 7 years of experience delivering value-driven
outcomes across NBFC, Insurance, Banking, Capital Markets, and E-Commerce domains.
Proven expertise in SAFe, PI Planning, and Agile Transformation, achieving up to 30%
improvement in delivery velocity and reduced lead time through process optimization. Adept
at fostering collaboration, breaking silos, and enabling high-performing, self-organizing teams.
Skilled in Jira, Azure DevOps, and Confluence for Agile delivery, reporting, and stakeholder
transparency. Recognized for driving continuous delivery, managing multi-team
dependencies, and ensuring alignment between business goals and technical execution.

Overview

7
years of professional experience
5
Certificate

Work History

TVS CREDIT SERVICES LTD

Scrum Master/Senior Manager
09.2024 - 06.2025

Job overview

Facilitated and participated in Program Increment (PI) Planning events as part of SAFe Agile Release
Train (ART), aligning multiple Scrum teams around shared delivery goals.

Collaborated with Product Management, System Architects, and Release Train Engineers (RTEs) to
prepare pre-PI planning content, including vision, roadmap, and prioritized features.

Guided teams through team breakouts, capacity planning, and dependency identification during PI
Planning sessions.

Collaborated with Agile Practitioners to drive transformation initiatives within Core Platforms
division.

Focused on identifying process blockers and communication gaps to guide teams toward
self-sufficiency.

Proficient in writing advanced JQL queries to filter and analyze sprint data, backlog health, and
delivery performance.

INSOLUTIONS GLOBAL PVT LMT
CLIENT : IOB BANK

Scrum Master/Project Manager
12.2023 - 08.2024

Job overview

  • Coached team members on agile principles, resulting in a high-performing and self-organizing team culture.
  • Collaborated with product owners and stakeholders to prioritize backlogs and manage expectations, leading to a 15 percent improvement in customer satisfaction.
  • Identify areas of improvement, plan a strategy and act effectively to create or promote improvement.
  • Developed a project plan and timelines with Gantt charts, improving project visibility by 23 percent.
  • Conducted a SWOT analysis to assess and mitigate project risks, resulting in 31 percent fewer risks.
  • Collaborated with stakeholders to define project scope, objectives, and success criteria, ensuring alignment with business requirements.

Firstzen solution, CLIENT : ONE PATH INSURANCE

Scrum Master
01.2022 - 12.2023

Job overview

  • Led an Agile team in developing and implementing a CI/CD pipeline, streamlining software development and deployment processes.
  • Facilitated daily stand up, sprint planning, sprint review and retrospectives with development team and product owner.
  • Designed and implemented custom Jira workflows to meet the unique needs of different projects.
  • Communicating with the different stake holders, Third party vendors, systems for any blockers or issues.
  • Collaborated with product owners to prioritize tasks and refine user stories for CI/CD initiatives.

Firstzen solution
CLIENT : KCC COMPUTERSHARE COMPANY

Scrum Master
07.2020 - 12.2021

Job overview

  • Managed the integration of CI/CD workflows through Azure DevOps, leading to a 20 percent decrease in release cycle time.
  • Use Agile methodology to plan, manage, and deliver solutions.
  • Schedule and facilitate Scrum meetings, events, and decision-making processes.
  • Collaborate closely with product owners to prioritize and groom the product backlog.
  • Generated detailed reports in Jira to track team performance, velocity, and sprint outcomes.
  • Delivered training sessions and workshops to enhance team members' knowledge and proficiency in CI/CD best practices and tools.

Firstzen solution
CLIENT : WAITROSE

QA Test Analyst
07.2018 - 06.2020

Job overview

  • Performed manual testing on a web-based application in accordance with the given requirements.
  • Contributed to the preparation of the test plan, scenarios, cases, and data.
  • Performed GUI and functional testing by utilizing black-box testing techniques.
  • Reported testing status weekly to the QA Manager and the Project Team.
  • Utilized JIRA to track and report defects.
  • Collaborated with teams to ensure efficient execution of SDLC and STLC using Agile-Scrum methodologies.
  • Participated in daily Scrum call, Sprint Planning, Sprint Review, and Retrospective ceremonies.

Education

Annamalai University

MBA from Human Resources Management
05.2020

University Overview

K.Ramakrishna College of Technology

BE from Mechanical Engineering
03.2018

University Overview

Skills

Core Agile Skills & Practices

  • Frameworks: Scrum, Kanban, SAFe, Nexus
    Prioritization: MoSCoW, WSJF, RICE
    Epic & Story Breakdown, Customer-Centric
    Product Development, Agile Release
    Management
    Agile Coaching & Facilitation, Conflict
    Resolution, Cross-Functional Collaboration

Team Engagement & Collaboration

  • Team Building Tools: Miro, EasyRetro,
    TeamMood, Kahoot, 16Personalities, Mural
    Collaboration Platforms: Slack, Microsoft
    Teams, Zoom
    Project Management Tools: Jira, Trello,
    Confluence, Azure DevOps
    Facilitation Techniques: Fist of Five, Lean
    Coffee, Dot Voting

Agile Metrics & Governance

  • Sprint Health Reports, Velocity Tracking,
    Burn-down/Burn-up Charts, Cumulative
    Flow Diagrams, Agile Dashboards
    Sprint Commitment vs Completion Metrics,
    KPI & OKR Tracking
    Flow-Based Metrics (Story Aging, Flow
    Efficiency, WIP Tracking)
    Predictive Agile Metrics (Velocity & Cycle
    Time Trends for Forecasting)
    Data Visualization: Rich Filter for Jira

Technical Environment Awareness (Scrum
Master Context)

  • SDLC & STLC
    CI/CD Tools: Jenkins, GitLab CI/CD
    Cloud Platforms: Azure

Certification

  • Professional Scrum Master (PSM 1,2) - Scrum.org
  • SAFe 6 Agilist (SA)
  • SAFe Scrum Master (SSM)
  • Gen - AI for scrum master

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Quote

Judge a man by his questions rather than his answers.
Voltaire

Timeline

Scrum Master/Senior Manager
TVS CREDIT SERVICES LTD
09.2024 - 06.2025
Scrum Master/Project Manager
INSOLUTIONS GLOBAL PVT LMT
12.2023 - 08.2024
Scrum Master
Firstzen solution, CLIENT : ONE PATH INSURANCE
01.2022 - 12.2023
Scrum Master
Firstzen solution
07.2020 - 12.2021
QA Test Analyst
Firstzen solution
07.2018 - 06.2020
Annamalai University
MBA from Human Resources Management
K.Ramakrishna College of Technology
BE from Mechanical Engineering
Availability
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Personal Information

Personal Information
  • Date of Birth: 04/28/95
  • Marital Status: Married

Additional Information

Additional Information

  Scrum Master - 5.1 years, QA - 2 years

Manoj ElangovanScrum Master