

Dynamic Training and Quality Leader with over 20 years of experience in US staffing and recruitment, BPO/ITES, and technical training sectors. Proven track record in spearheading training initiatives, enhancing quality assurance, and ensuring compliance with US recruitment standards, resulting in significant improvements in recruiter performance and delivery metrics. Expertise in stakeholder management, leadership coaching, and maintaining audit readiness fosters a culture of continuous improvement and operational excellence. Committed to building high-performing teams that achieve strategic goals and deliver exceptional results.