MANOJ K M
CHENNAI
Summary
Dynamic Service Engineer with a proven track record at SICAGEN INDIA LIMITED, excelling in troubleshooting and system commissioning. Adept at conducting safety checks and leading projects, I ensure optimal performance and customer satisfaction through effective maintenance and collaboration. My technical expertise and strong customer service skills drive successful outcomes in complex environments.
Overview
2
2
years of professional experience
Work History
Service Engineer
SICAGEN INDIA LIMITED
Chennai
01.2025 - Current
- Assisted customers with troubleshooting issues related to software and hardware in a timely manner.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Tested and inspected machinery or equipment to diagnose machine malfunctions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted in installing equipment and tested and maintained equipment.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Tested, debugged and repaired defective components or systems onsite or in-house.
- Provided technical support for customers on site or remotely via phone or email.
Service Technician
Medha Servo Drives Private.ltd
Chennai
05.2023 - Current
- Successfully commissioned various systems and ensured all components met stringent quality standards
- Conducted comprehensive quality checks on embedded systems and networking setups for efficient train operations and TCMS
- Implemented and maintained critical networking setups, ensuring robust performance
- Managed the train's networking infrastructure for real-time communication and data flow
- Performed regular maintenance and troubleshooting, ensuring minimal downtime and optimal performance
- Diagnosed and resolved technical issues related to networking setup of the Train and overall operations
- Provided technical assistance to the operations team, ensuring effective management of train systems
- Collaborated with cross-functional teams to enhance system performance and implement upgrades
Education
Diploma - Electrical and Electronics Engineering
V.RAMAKRISHNA POLYTECHNIC COLLEGE
Chennai India, India2023
ITI - ELECTRICIAN
SRI BALAJI ITI
Tirupati, AP2020
Skills
- Safety checks
- Team leadership
- Maintenance
- Troubleshooting
- System commissioning
- Customer service
- Project coordination
- Hardware testing
Projects
GSM based prepaid energy meter And IOT Based Smart Dustbin for Smart Cities, Ultrasonic sensors inside the dustbin measure the waste level. The sensors send waste level data to the microcontroller., Processes the sensor data and determines the waste level., If the waste level exceeds a predefined threshold, the microcontroller triggers a notification using Wi-Fi or GSM modules to transmit data to a cloud server., The system sends alerts when a dustbin is full and needs to be emptied.
Personal Information
Date of birth: 01/03/02
Languages
Telugu
First Language
English
Advanced (C1)
C1
Tamil
Advanced (C1)
C1
Hindi
Beginner
A1
Timeline
Service Engineer
SICAGEN INDIA LIMITED
01.2025 - Current
Service Technician
Medha Servo Drives Private.ltd
05.2023 - Current
Diploma - Electrical and Electronics Engineering
V.RAMAKRISHNA POLYTECHNIC COLLEGE
ITI - ELECTRICIAN
SRI BALAJI ITI
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