Manoj K N
Bangalore
Summary
Dynamic Developer with a proven track record at Tata Consultancy Services, excelling in root cause analysis and incident management. Spearheaded system monitoring initiatives, enhancing application performance and security. Adept at cloud computing and fostering collaboration among IT teams to drive impactful solutions and ensure seamless user experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Developer
Tata Consulatncy Services
Bangalore
02.2022 - Current
- Monitor applications, servers, and databases to identify and respond to issues promptly. Set up alerts to notify the support team of any anomalies or incidents.
Handle and resolve incidents, which may include application errors, crashes, performance issues, and downtime. Create incident reports and ensure timely resolution.
Provide assistance to end-users by troubleshooting issues, answering queries, and offering guidance on how to use the application effectively.
Work closely with developers, system administrators, and other IT teams to address complex issues, improve application performance, and implement enhancements.
Ensure that the application is up-to-date with the latest patches and updates. Test and deploy updates to keep the application secure and functioning correctly.
Maintain detailed documentation, including procedures, FAQs, and troubleshooting guides, to assist users and support team members.
Monitor for security threats and vulnerabilities, and work with security teams to implement security measures to protect the application and its data.
Education
Bachelor of Engineering -
Information Science And Engineering
Bangalore08-2020
PUC -
Krupanidhi Residential Pu College
Bangalore04-2016
High School Diploma -
ST Joseph's High School
Bangalore03-2014
Skills
- Root cause analysis
- Incident management
- System monitoring
- Application deployment
- Data processing
- Quality control
- Technical analysis
- Cloud computing
Certification
- Java- Full Stack Development , Az-900, AWS, springboot Udemy Certification
Timeline
Developer
Tata Consulatncy Services
02.2022 - Current
Bachelor of Engineering -
Information Science And Engineering
PUC -
Krupanidhi Residential Pu College
High School Diploma -
ST Joseph's High School
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