Manoj Kumar
Senior Product Manager
Jaipur,Rajasthan
Summary
Accomplished Senior Product Manager possesses proficiency in Salesforce and Certinia applications. Strong team leadership and project management skills, with a focus on enhancing product security through rigorous audits. Committed to continuous improvement has significantly improved software quality and compliance. Extensive experience within the Salesforce ecosystem includes a proven track record of delivering innovative and efficient solutions. Aiming to contribute by leveraging expertise in solution design, implementation, Web application security and Integration.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
6
6
Certifications
Work History
Senior Product Manager
Metacube Software Pvt Ltd
09.2022 - Current
- I am currently serving as a CRM Manager, specializing in Salesforce Billing, Sales Enablement, and the Finance domain, which encompasses Accounting, Billing, and Revenue Management.
- I have deep expertise in the Professional Services and Accounting domains, particularly in Project Management, Resource Management, Resource Scheduling, Time Management, and Expense Management, CPQ and OPI, using Certinia Applications.
- My proficiency extends across various domains, including Sales Cloud, CPQ, Salesforce Billing, Financial Services Cloud, CRM Analytics, Experience Cloud and Revenue Cloud (RLM). I possess a strong understanding of finance and accounting principles, revenue recognition, and financial reporting standards.
- With extensive experience, I excel in designing and implementing comprehensive solutions that align with business objectives and optimize the Salesforce platform's value. I have a demonstrated history of leading cross-functional teams and successfully managing complex projects from inception to completion.
- Moreover, my exceptional communication and interpersonal skills facilitate effective collaboration with stakeholders at all organizational levels."
- Implement and Manage the CI/CD process.
- Collaborate with business to understand their needs, gather requirements, and translate them into scalable and efficient solutions.
- Work with a team of developers for Feature/Design reviews and ensuring best practices.
- Operational management of different CRM based applications.
Solution Architect
Metacube Software Pvt Ltd
07.2018 - 08.2022
- I spearheaded solution design and implementation initiatives for financial services clients, leveraging the Salesforce platform.
- My close collaboration with clients allowed me to deeply understand their business needs, which I translated into scalable and efficient solutions.
- These end-to-end solutions encompassed system architecture, data integration, analytics, customization, and configuration.
- I meticulously crafted project plans, adhered to timelines, and managed budgets to ensure successful project delivery.
- As an expert guide, I supported development teams, ensuring they followed best practices and standards during implementation.
- Furthermore, I facilitated workshops and training sessions to empower clients with a deeper understanding of Salesforce and FinancialForce capabilities, driving user adoption.
- In my role as a trusted advisor, I provided strategic recommendations and identified opportunities for enhancing business processes.
Software Quality Assurance Engineer
Metacube Software Pvt Ltd
08.2015 - 07.2018
- Collaborated with developers to ensure timely resolution of identified issues, enhancing overall product performance.
- Created successful test scripts to manage automated feature testing,
- Mentored junior QA engineers, providing guidance on best practices and fostering a culture of continuous learning within the team.
- Improved software quality by designing and implementing comprehensive test plans, identifying bugs, and suggesting improvements.
Custom and Trade Compliance Analyst
Metacube Software Pvt Ltd
04.2012 - 08.2015
- Play a pivotal role in maintaining compliance with trade laws and regulations.
- Assess risks associated with trade transactions, including violations, fraud, and supply chain disruptions.
- Customs brokers , trade consultants , or specialized industry professionals can assist in classifying goods for import.
Data Analysis Specialist
Metacube Sotware Pvt Ltd
08.2008 - 04.2012
- Served as a trusted advisor on matters related to data integrity, security, privacy regulations compliance within the context of analytical activities.
Education
MBA - International Business
Https://www.alagappauniversity.ac.in/
Karaikudi, India 05.2012 - 08.2014
Bachelor of Science - Science Maths
Rajasthan University
Jaipur, India 05.2002 - 08.2006
Skills
Salesforce: Sales Cloud, Service Cloud, Salesforce CPQ, Salesforce Billing, Sales Enablement, Experience Cloud, CRM Analytics, Inventory Management
- Certinia Applications : Financial Management, PSA, Revenue Management, FFA, FAM, SCPQ, Off Platform Applications (ClxHub) and Supply Chain Management (OPI)
- Salesforce Web Application Security
- Business Process Analysis and Optimization
- Data Integration and Migration
- Project Management
- Requirement Gathering and Documentation
- System Testing and Quality Assurance
- Excellent communication and interpersonal skills, with a demonstrated ability to collaborate effectively with stakeholders at all levels of the organization
Certification
Salesforce Certified Tableau CRM and Einstein Discovery Consultant
Timeline
ISTQB Agile
09-2024
Salesforce Certified Tableau CRM and Einstein Discovery Consultant
06-2023
Salesforce Certified Associate
06-2023
Salesforce Certified Advanced Administrator
01-2023
Senior Product Manager
Metacube Software Pvt Ltd
09.2022 - Current
Salesforce Certified Administrator
03-2022
Solution Architect
Metacube Software Pvt Ltd
07.2018 - 08.2022
Software Quality Assurance Engineer
Metacube Software Pvt Ltd
08.2015 - 07.2018
ISTQB Foundation
10-2014
MBA - International Business
Https://www.alagappauniversity.ac.in/
05.2012 - 08.2014
Custom and Trade Compliance Analyst
Metacube Software Pvt Ltd
04.2012 - 08.2015
Data Analysis Specialist
Metacube Sotware Pvt Ltd
08.2008 - 04.2012
Bachelor of Science - Science Maths
Rajasthan University
05.2002 - 08.2006
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