Manoj Kumar
Senior Product Manager
Jaipur,Rajasthan
Summary
Accomplished Senior Product Manager possesses proficiency in Salesforce and Certinia applications. Strong team leadership and project management skills, with a focus on enhancing product security through rigorous audits. Committed to continuous improvement has significantly improved software quality and compliance. Extensive experience within the Salesforce ecosystem includes a proven track record of delivering innovative and efficient solutions. Aiming to contribute by leveraging expertise in solution design, implementation, Web application security and Integration.
Overview
16
16
years of professional experience
7
7
years of post-secondary education
6
6
Certifications
Work History
Senior Product Manager
Metacube Software Pvt Ltd
2022.09 - Current
- I am currently serving as a CRM Manager, specializing in Salesforce Billing, Sales Enablement, and the Finance domain, which encompasses Accounting, Billing, and Revenue Management.
- I have deep expertise in the Professional Services and Accounting domains, particularly in Project Management, Resource Management, Resource Scheduling, Time Management, and Expense Management, CPQ and OPI, using Certinia Applications.
- My proficiency extends across various domains, including Sales Cloud, CPQ, Salesforce Billing, Financial Services Cloud, CRM Analytics, Experience Cloud and Revenue Cloud (RLM). I possess a strong understanding of finance and accounting principles, revenue recognition, and financial reporting standards.
- With extensive experience, I excel in designing and implementing comprehensive solutions that align with business objectives and optimize the Salesforce platform's value. I have a demonstrated history of leading cross-functional teams and successfully managing complex projects from inception to completion.
- Moreover, my exceptional communication and interpersonal skills facilitate effective collaboration with stakeholders at all organizational levels."
- Implement and Manage the CI/CD process.
- Collaborate with business to understand their needs, gather requirements, and translate them into scalable and efficient solutions.
- Work with a team of developers for Feature/Design reviews and ensuring best practices.
- Operational management of different CRM based applications.
Solution Architect
Metacube Software Pvt Ltd
2018.07 - 2022.08
- I spearheaded solution design and implementation initiatives for financial services clients, leveraging the Salesforce platform.
- My close collaboration with clients allowed me to deeply understand their business needs, which I translated into scalable and efficient solutions.
- These end-to-end solutions encompassed system architecture, data integration, analytics, customization, and configuration.
- I meticulously crafted project plans, adhered to timelines, and managed budgets to ensure successful project delivery.
- As an expert guide, I supported development teams, ensuring they followed best practices and standards during implementation.
- Furthermore, I facilitated workshops and training sessions to empower clients with a deeper understanding of Salesforce and FinancialForce capabilities, driving user adoption.
- In my role as a trusted advisor, I provided strategic recommendations and identified opportunities for enhancing business processes.
Software Quality Assurance Engineer
Metacube Software Pvt Ltd
2015.08 - 2018.07
- Collaborated with developers to ensure timely resolution of identified issues, enhancing overall product performance.
- Created successful test scripts to manage automated feature testing,
- Mentored junior QA engineers, providing guidance on best practices and fostering a culture of continuous learning within the team.
- Improved software quality by designing and implementing comprehensive test plans, identifying bugs, and suggesting improvements.
Custom and Trade Compliance Analyst
Metacube Software Pvt Ltd
2012.04 - 2015.08
- Play a pivotal role in maintaining compliance with trade laws and regulations.
- Assess risks associated with trade transactions, including violations, fraud, and supply chain disruptions.
- Customs brokers , trade consultants , or specialized industry professionals can assist in classifying goods for import.
Data Analysis Specialist
Metacube Sotware Pvt Ltd
2008.08 - 2012.04
- Served as a trusted advisor on matters related to data integrity, security, privacy regulations compliance within the context of analytical activities.
Education
MBA - International Business
Https://www.alagappauniversity.ac.in/
Karaikudi, India 2012.05 - 2014.08
Bachelor of Science - Science Maths
Rajasthan University
Jaipur, India 2002.05 - 2006.08
Skills
Salesforce: Sales Cloud, Service Cloud, Salesforce CPQ, Salesforce Billing, Sales Enablement, Experience Cloud, CRM Analytics, Inventory Management
- Certinia Applications : Financial Management, PSA, Revenue Management, FFA, FAM, SCPQ, Off Platform Applications (ClxHub) and Supply Chain Management (OPI)
- Salesforce Web Application Security
- Business Process Analysis and Optimization
- Data Integration and Migration
- Project Management
- Requirement Gathering and Documentation
- System Testing and Quality Assurance
- Excellent communication and interpersonal skills, with a demonstrated ability to collaborate effectively with stakeholders at all levels of the organization
Certification
Salesforce Certified Tableau CRM and Einstein Discovery Consultant
Timeline
ISTQB Agile
2024-09
Salesforce Certified Tableau CRM and Einstein Discovery Consultant
2023-06
Salesforce Certified Associate
2023-06
Salesforce Certified Advanced Administrator
2023-01
Senior Product Manager
Metacube Software Pvt Ltd
2022.09 - Current
Salesforce Certified Administrator
2022-03
Solution Architect
Metacube Software Pvt Ltd
2018.07 - 2022.08
Software Quality Assurance Engineer
Metacube Software Pvt Ltd
2015.08 - 2018.07
ISTQB Foundation
2014-10
MBA - International Business
Https://www.alagappauniversity.ac.in/
2012.05 - 2014.08
Custom and Trade Compliance Analyst
Metacube Software Pvt Ltd
2012.04 - 2015.08
Data Analysis Specialist
Metacube Sotware Pvt Ltd
2008.08 - 2012.04
Bachelor of Science - Science Maths
Rajasthan University
2002.05 - 2006.08