MANOJ KUMAR MOHAN
IT
Coimbatore
Work Preference
Summary
Results-driven Assistant Manager – Infrastructure with over 9 years of progressive experience in managing enterprise-scale IT infrastructure, including servers, networks, cloud solutions, security, and compliance. Expertise in Windows Server, Active Directory, Azure cloud migration, firewalls, virtualization, and security operations. Recognized for exceptional leadership in team mentoring, vendor management, audit readiness, and SLA-driven service delivery. Proven ability to spearhead infrastructure modernization initiatives, enhance security protocols, and ensure high-availability environments for mission-critical systems.
Overview
10
10
years of professional experience
Work History
Assistant Manager – Infrastructure
eNoah iSolution
Coimbatore
01.2024 - Current
- Lead enterprise-wide server, network, cloud, and security operations.
- Own Active Directory architecture, including replication, trusts, FSMO roles, and GPO strategy.
- Manage Windows Server, IIS, MSSQL, DNS, DHCP, file servers, and virtual machines.
- Drive on-prem to Azure cloud migration: AD, IIS, DBs, APIs, print services, endpoints, and DR.
- Implement MFA across applications, VPNs, VDI, and servers.
- Administer Office 365, Teams, Intune, Entra ID, and Conditional Access.
- Lead incident, change, and problem management, ensuring SLA compliance.
- Manage vendors end-to-end: requirements, demos, licensing, renewals, and invoicing.
- Ensure compliance with HIPAA, SOC, ISO, and HITRUST standards.
- Mentor engineers, assign workloads, and conduct operational reviews.
- Maintained an SLA success rate of over 90%, and completed the project migration on time.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Team Lead – Infrastructure
eNoah iSolution
Coimbatore
01.2023 - 01.2024
- Provided technical leadership and supervised daily infrastructure operations
- Executed Windows Server 2016 to 2022 migrations: AD, DNS, DHCP, IIS, MSSQL, SAP
- Owned WatchGuard Firewall administration: policies, VPNs, upgrades, HA
- Managed SIEM, DLP, endpoint security, email security, and monitoring platforms
- Conducted VAPT using Tenable.io and tracked remediation.
- Strengthened security posture via hardening, patching, and vulnerability management
- Coordinated cross-functional teams for timely project delivery.
Senior Executive – Infrastructure
eNoah iSolution
Coimbatore
01.2022 - 01.2023
- Administered Windows Servers, AD, DNS, DHCP, and GPOs.
- Managed backup operations and executed data restorations (NAS and cloud).
- Led mail server migrations (Zimbra On-Prem, Office 365, Zimbra Cloud).
- Managed SSL certificate lifecycle.
- Supported Office 365, Outlook, Teams, and collaboration platforms.
- Assisted in cloud migration and DR planning.
Executive – Infrastructure
eNoah iSolution
Coimbatore
01.2020 - 01.2022
- Supported server, virtualization, and application infrastructure
- Managed Hyper-V VMs and IIS application deployments
- Executed monthly and quarterly patching
- Managed file servers, permissions, and quota allocation
- Troubleshot server issues via logs and Event Viewer
- Assisted in firewall and VPN configurations
- Maintained CBE infrastructure with 99% uptime, and maintained a successful SLA rate
Senior Associate – Infrastructure
eNoah iSolution
Coimbatore
01.2018 - 01.2020
- Managed AD users, groups, DNS, DHCP
- Supported Outlook and Office applications
- Monitored backups and assisted in restorations
- Supported network devices and peripherals
- Handled incidents and service requests via Jira
- Handled over 50+ tickets per day with positive SLA
Associate – Infrastructure
eNoah iSolution
Coimbatore
01.2016 - 01.2018
- Provided L2/L3 support for servers and end-user systems.
- Assisted in OS installations and server builds.
- Supported ticketing operations and escalations.
- Built a strong foundation in networking, servers, and security.
Education
Bachelor of Engineering - ECE
Valliammai Engineering College
Chennai, India 04.2001 -
Skills
Infrastructure operations expertise
Administration of Windows Server environments
Active Directory administration
Hybrid cloud solutions
Firewall configuration expertise
Endpoint security management
Proficient in Hyper-V virtualization
Business continuity management
Entra ID and MFA integration
Audit and compliance management
Vendor and client management
Team leadership
Azure DevOps Server expertise
Network security management
Data backup solutions
Timeline
Assistant Manager – Infrastructure
eNoah iSolution
01.2024 - Current
Team Lead – Infrastructure
eNoah iSolution
01.2023 - 01.2024
Senior Executive – Infrastructure
eNoah iSolution
01.2022 - 01.2023
Executive – Infrastructure
eNoah iSolution
01.2020 - 01.2022
Senior Associate – Infrastructure
eNoah iSolution
01.2018 - 01.2020
Associate – Infrastructure
eNoah iSolution
01.2016 - 01.2018
Bachelor of Engineering - ECE
Valliammai Engineering College
04.2001 -
COMPLIANCE & GOVERNANCE
- HIPAA | GLBA | SOC Type 1 & 2 | HiTrust | ISO
- Security Audits | Vendor Questionnaires | Documentation & Evidence Management
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
TOTAL EXPERIENCE
- 9 Years 8 Months
- Current Role: Assistant Manager – Infrastructure
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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