Manoj Kumar T
Madurai
Summary
Technical Solution Engineer with six years of experience at IOPEX Technologies, focused on results-driven strategies in Google Tag Manager and campaign management. Successfully spearheaded customer onboarding processes and optimized website performance, leading to improved user satisfaction. Proven track record in effective troubleshooting and collaboration with cross-functional teams to enhance operational efficiency.
Overview
6
6
years of professional experience
Work History
Technical Solution Engineer
IOPEX Technologies
02.2019 - Current
- Manually tested client websites, dashboards, and web applications; filed JIRA tickets for UI and tracking issues.
- Fixed UI issues and optimized website performance.
- Led customer onboarding for Pixel Implementation, Audience Grouping, and Campaign Management (Web, Facebook, Email).
- Configured Dynamic Creative Processes and assisted clients with data protection setup.
- Conducted direct calls with high-value customers for onboarding and troubleshooting.
- Developed and managed campaign pulsar diagnostic tools.
- Managed script tags using GTM, Tealium, and other tag management platforms.
- Monitored and improved website & campaign performance using Google Analytics.
- Participated in daily internal standups and weekly status calls to discuss project updates and risks.
- Provided training for onboarding employees on campaign processes and technical integrations.
- Collaborated with teams & leadership to enhance processes, analyze performance trends, and optimize SLA/Escalation procedures.
Education
Master of Computer Applications -
K.L.N College of Engineering
Madurai01.2018
Skills
- Google Tag Manager (GTM)
- Tealium
- Adobe Tag Manager
- Google Analytics
- Measurement Protocols
- Re-marketing Pixels
- HTML
- JavaScript
- JQuery
- CSS
- Net
- MySQL
- JIRA
- HubSpot
- Segmentcom
- API Testing (POSTMAN)
- Campaign management
- Tag management
Technical Skills
Google Tag Manager (GTM), Tealium, Adobe Tag Manager, Google Analytics, Measurement Protocols, Re-marketing Pixels, HTML, JavaScript, jQuery, CSS, .Net, MySQL, JIRA, HubSpot, Segment.com, API Testing (POSTMAN)
Timeline
Technical Solution Engineer
IOPEX Technologies
02.2019 - Current
Master of Computer Applications -
K.L.N College of Engineering
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