Manoj Lomidi
Citrix Infrastructure Specalist
Bengaluru
Summary
Dedicated and results-driven Citrix Administrator with over 12+ years of experience in designing, implementing, and managing VDI infrastructures. Skilled in Citrix XenDesktop/XenApp, Citrix Virtual Apps and Desktops (CVAD), and Ivanti Profile, adept at troubleshooting, problem-solving, and ensuring optimal performance of VDI environments. Proven ability to collaborate effectively with cross-functional teams and adhere to IT policies and security procedures in high-pressure settings.
Having 12+ Years of experience in IT industry with expertise Senior Citrix VDI Administration.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Vice President
MUFG Global Services
1 2021 - Current
- Working experience on Citrix Virtual apps and desktops 1912 and Citrix XenDesktop7.15, Citrix Application and Desktop delivery solutions, Web Interface configuration, Store Front Server and Citrix Licensing
- Design, deploy, and maintain Citrix XenDesktop/XenApp and Citrix Virtual Apps and Desktops (CVAD) environments for 7000 users
- Lead migration projects from Citrix XenDesktop 7.15 to CVAD 1912, ensuring minimal downtime and maximum user satisfaction
- Implement and manage Machine Creation Services (MCS) and Provisioning Services (PVS) infrastructure to support dynamic desktop delivery
- Configure and optimize Ivanti Profile (formerly Appsense) for user profile management, ensuring consistent user experiences across VDI sessions
- Collaborate with project teams to deliver VDI solutions that meet or exceed project timelines and requirements
- Identify and escalate project-related issues in timely manner, implementing effective solutions to minimize impact on project deliverables
- Ensure compliance with bank policies and IT security procedures, actively participating in audits and remediation efforts as needed.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
- Reported issues to higher management with great detail
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions
- Increased efficiency by streamlining processes and implementing new software tools for the team
- Fostered strong relationships with key clients, leading to repeat business and a significant increase in customer satisfaction ratings
- Optimized resource allocation by analyzing operational needs, reallocating resources as needed to maximize efficiency across all functions
- Communicated with leadership teams to assist with administrative initiatives and decisions and attended weekly meetings to support policy changes
- Expanded market presence through targeted marketing campaigns, increasing brand awareness among prospective clients in key industries
- Led cross-functional teams to deliver successful projects on time and within budget, enhancing company reputation in the industry
- Enhanced communication between departments by developing effective reporting structures and information-sharing platforms
- Oversaw change management initiatives, ensuring smooth transitions during periods of organizational restructuring or process improvements
- Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget
- Generated financial and operational reports to assist management with business strategy
- Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion
- Implemented data-driven decision-making processes, leading to more informed strategic choices and improved overall performance metrics
- Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership
Senior VDI Administrator
Percept Solutions Pte Ltd
12.2019 - 12.2020
- Working experience on Citrix CVAD1912and Citrix XenDesktop7.15, Citrix Application and Desktop delivery solutions, Web Interface configuration, Store Front Server and Citrix Licensing
- Supporting Citrix Farms, XenApp7.15 Servers, XenDesktop7.15
- Strong experience on Provisioning Services 7.15 Supporting and troubleshooting Customer issues
- Providing support for Desktop issues in XenDesktop
- Experience Citrix Profile Manager5.8, Ivanti
- Experience on Citrix Troubleshooting tools CDF Trace, Citrix Scout, Process monitor tools
Senior VDI Administrator
Boeing India Pvt Ltd
10.2018 - 12.2019
- Working experience on Citrix XenApp5.0/6.5/7.6/7.15 and Citrix XenDesktop5.6/7.6/7.15, Citrix Application and Desktop delivery solutions, Web Interface configuration, Store Front Server and Citrix Licensing, VMware Horizon View7.x, Connection Server, View Composer, Security Server
- Supporting Citrix Farms, XenApp5.0/6.57.6 Servers, XenDesktop5.6/7.6
- Strong experience on Provisioning Services 7.1/7.6 (PVS7.1/7.6)
- Supporting and troubleshooting Customer issues
- Providing support for Desktop issues in XenDesktop
- Experience Citrix Profile Manager5.8, VMware UEM Experience on Citrix Troubleshooting tools CDF Trace, Citrix Scout, Process monitors tools
- Strong troubleshooting on Desktop issues (Unregistered VM)
- Deploying VM guest operating system through Virtual Center
- Involving escalated Critical Calls and tickets
- Server configuration and maintenance, which includes diversified experience of integration of Applications, manageable, security
- Basic knowledge on Netscaler10.5, Load balancing, Creating VIP’s, Updating SSL certificate in NetScaler
- Handled various VCenter Server issues.
Technical Services Specialist
IBM India PVT Ltd
01.2017 - 09.2018
- Working experience on Citrix XenApp5.0/6.5/7.6 and Citrix XenDesktop5.6/7.6, Citrix Application and Desktop delivery solutions, Web Interface configuration, Store Front Server and Citrix Licensing
- Supporting Citrix Farms, XenApp5.0/6.57.6 Servers, XenDesktop5.6/7.6
- Strong experience on Provisioning Services 7.1/7.6 (PVS7.1/7.6)
- Supporting and troubleshooting Customer issues
- Providing support for Desktop issues in XenDesktop
- Experience Citrix Profile Manager5.8
- Experience on Citrix Troubleshooting tools CDF Trace, Citrix Scout, Process monitor tools
- Strong troubleshooting on Desktop issues (Unregistered VM)
- Deploying VM guest operating system through Virtual Center
- Involving escalated Critical Calls and tickets
- Server configuration and maintenance, which includes diversified experience of integration of Applications, manageable, security.
Consultant
NTT DATA GDS Pvt Ltd
10.2015 - 01.2017
- Working experience on Citrix XenApp 5.0/6.5/7.6 and Citrix XenDesktop5.6/7.6, Citrix Application and Desktop delivery solutions, Web Interface configuration and Citrix Licensing
- Provided expert support and troubleshooting for customer issues related to Citrix environments, ensuring prompt resolution and maximum uptime
- Implemented secure XenApp communications using Netscaler Access Gateway, effectively securing remote access to applications and data
- Identified and resolved common security configuration missteps in Citrix environments, implementing simple solutions to enhance security posture and mitigate risks
- Involving escalated Critical Calls and tickets
- Server configuration and maintenance, which includes diversified experience of integration of Applications, manageable, security
- Significant experience gathering, creating, documenting and analyzing requirements and creating And executing steps for implementation
- Resolve errors at client side in the production environment
- Maintain Citrix Infrastructure management
- ICA client set up, Licensing, Load balancing, User Policy management
- Printer management
- Ensuring optimum availability of Published applications and servers
- Install and configure PVS
- Create and update VDisks.
Administrator
Wipro Technologies
11.2013 - 10.2015
- Provided comprehensive support for Citrix Farms, managing XenApp 5.0/6.5 servers and ensuring optimal performance of published resources, including applications and desktops
- Installed, administered, and troubleshooted XenApp 5.0/6.5 servers, addressing issues promptly to minimize downtime and maintain service availability
- Installed, published, and configured business applications according to customer requirements, ensuring seamless access and functionality
- Offered Citrix technical assistance to application development teams and departments, providing 24x7 on-call support for production systems to address critical issues and maintain system availability
- Analyzed server loads and conducted load evaluations, adjusting server resources as needed to optimize performance and scalability
- Conducted troubleshooting of Citrix-related issues, including printer, drive mapping, and profile issues, ensuring smooth operation of Citrix servers in the farms
- Conducted maintenance and troubleshooting of Windows Server 2003/2008 operating systems, ensuring stability and reliability
- Configured and maintained the Citrix Web Interface, providing users with a seamless and intuitive interface for accessing published resources
- Created and configured custom load evaluators for critical business applications, ensuring prioritized access and optimal resource allocation
- Provided on-call support on weekdays after business hours and weekends, ensuring continuous support coverage and timely resolution of issues.
Associate
Visionet Systems Pvt Ltd
05.2012 - 11.2013
- Proficient in virtualization, cloud computing, and systems administration using Citrix, VMware, and Windows platforms
- Extensive working experience with Citrix Presentation Server 4.0/4.5 and XenApp 5.0/6.0/6.5, including configuration and management
- Skilled in Citrix application delivery solutions, configuring Web Interface 5.4, StoreFront 2.5, and managing Citrix licensing
- Successfully involved in migrations of Presentation Server to latest versions, ensuring smooth transitions and minimal disruptions
- Experienced in supporting and troubleshooting customer issues, providing prompt resolutions and ensuring high levels of customer satisfaction
- Responsible for desktop delivery through XenDesktop 5.6, managing virtual desktop environments to meet user requirements
- Hands-on experience in utilizing EdgeSight 5.4 for server troubleshooting and monitoring, ensuring optimal performance and reliability
- Proficient in providing support for desktop issues, handling escalated critical calls and tickets with efficiency and professionalism
- Installation and configuration of Citrix Receiver, PNAgent, online plugins, and offline plugins on user devices, ensuring seamless access to Citrix resources
- Monitoring and updating tickets (issues) through an incident management system based on ITIL processes, maintaining accurate records, and ensuring timely resolutions
- Installation of hot fixes and rollup pack updates on servers, ensuring the security and stability of Citrix environments.
Education
Bachelor of Science - Computer And Information Sciences
JNTU
India 07.2007 - 05.2011
Skills
Operating Systems: Windows Server (2008/2012/2016/2019), Windows (7/8/10)
Virtualization Technologies: VMware vSphere, Nutanix
Citrix Technologies: Citrix XenDesktop/XenApp, Citrix Virtual Apps and Desktops (CVAD), Citrix Provisioning Services (PVS), Machine Creation Services (MCS)
User Profile Management: Ivanti Profile, UPM
Networking: DNS, DHCP, VLANs
Scripting: PowerShell
Monitoring Tools: Citrix Director, Microsoft SCOM, Zabbix
Additional Information
Received Presidential Award from MUFG Head office Japan., Achieved best performer award in 2015 in Wipro technologies., Achieved Client Best Performer Award in NTT DATA.
Professional Highlights
Installed and configured Citrix Virtual Apps and Desktops1912, Citrix XenApp 7.15/7.12/7.6/6.5/5.0, XenDesktop7.15/7.6, and VMware Horizon View 7.x environments, ensuring seamless application and desktop delivery for 7000+ users. Handled L3 issues related to VDI environment. Diagnosing and resolving technical issues promptly to minimize downtime. Implemented Citrix solution and performed VDI infrastructure updates/upgrades, ensuring scalability and performance optimization. Experience with App Layering and APPV for efficient application management in virtual environments. Proficient in linked clone, instant clone, and full clone technologies for rapid desktop provisioning and management. Created and managed virtual machines By Using MCS/PVS technologies. Experience on Citrix DAAS hybrid cloud infrastructure. Proficient in ITIL, SAFE Agile, and Scrum processes, ensuring alignment with industry best practices and standards. Hands-on experience with profile management tools such as Citrix UPM and Ivanti Profile. Strong knowledge of Citrix policies, PVS image update, vDisk creation, and monitoring XenDesktop sites and various Citrix consoles. Managed desktop catalogs, delivery groups, and machine catalogs, and implemented Machine Creation Services (MCS) for efficient desktop provisioning. Installed, configured, and administered Windows Server 2022/2019/2016/2012/2008 and 2003, Active Directory, DNS, IIS, DHCP, and Group Policies. Proficient in utilizing Citrix management consoles such as Citrix Studio and Director, as well as Ivanti Environment console, for efficient administration and optimization of virtualized environments and user experiences. Extensive hands-on experience with VMware vSphere 7.0/6.5/5.0, adept at configuring and managing virtualized infrastructures to ensure optimal performance and resource utilization. Empierce on Nutanix Infrastructure. Having experience on ADC (NetScaler). Experienced in managing and updating SSL certificates on Citrix NetScaler appliances to ensure secure and uninterrupted application delivery. Proficient in creating Virtual IP addresses (VIPs) and implementing load balancing configurations on Citrix NetScaler appliances to distribute incoming traffic across multiple servers for enhanced performance and availability. Experienced in updating NetScaler firmware to ensure the security and performance of network infrastructure.
Personal Information
- Date of Birth: 03/16/89
- Marital Status: Married
Languages
English, Hindi, Kannada, Telugu
English
Advanced (C1)
Projects
MUFG work Experience, Working experience on Citrix Virtual apps and desktops 1912 and Citrix XenDesktop7.15, Citrix Application and Desktop delivery solutions, Web Interface configuration, Store Front Server and Citrix Licensing. Design, deploy, and maintain Citrix XenDesktop/XenApp and Citrix Virtual Apps and Desktops (CVAD) environments for 7000 users. Lead migration projects from Citrix XenDesktop 7.15 to CVAD 1912, ensuring minimal downtime and maximum user satisfaction. Implement and manage Machine Creation Services (MCS) and Provisioning Services (PVS) infrastructure to support dynamic desktop delivery. Configure and optimize Ivanti Profile (formerly Appsense) for user profile management, ensuring consistent user experiences across VDI sessions. Collaborate with project teams to deliver VDI solutions that meet or exceed project timelines and requirements. Identify and escalate project-related issues in a timely manner, implementing effective solutions to minimize impact on project deliverables. Ensure compliance with bank policies and IT security procedures, actively participating in audits and remediation efforts as needed. Percept work Experience, Working experience on Citrix CVAD1912and Citrix XenDesktop7.15, Citrix Application and Desktop delivery solutions, Web Interface configuration, Store Front Server and Citrix Licensing. Supporting Citrix Farms, XenApp7.15 Servers, XenDesktop7.15. Strong experience on Provisioning Services 7.15 Supporting and troubleshooting Customer issues. Providing support for Desktop issues in XenDesktop. Experience Citrix Profile Manager5.8, Ivanti. Experience on Citrix Troubleshooting tools CDF Trace, Citrix Scout, Process monitor tools. Strong troubleshooting on Desktop issues (Unregistered VM). Deploying VM guest operating system through Virtual Center. Involving escalated Critical Calls and tickets. Server configuration and maintenance, which includes diversified experience of integration of Applications, manageable, security. Boeing work Experience, Working experience on Citrix XenApp5.0/6.5/7.6/7.15 and Citrix XenDesktop5.6/7.6/7.15, Citrix Application and Desktop delivery solutions, Web Interface configuration, Store Front Server and Citrix Licensing, VMware Horizon View7.x, Connection Server, View Composer, Security Server. Supporting Citrix Farms, XenApp5.0/6.57.6 Servers, XenDesktop5.6/7.6. Strong experience on Provisioning Services 7.1/7.6 (PVS7.1/7.6). Supporting and troubleshooting Customer issues. Providing support for Desktop issues in XenDesktop. Experience Citrix Profile Manager5.8, VMware UEM Experience on Citrix Troubleshooting tools CDF Trace, Citrix Scout, Process monitors tools. Strong troubleshooting on Desktop issues (Unregistered VM). Deploying VM guest operating system through Virtual Center. Involving escalated Critical Calls and tickets. Server configuration and maintenance, which includes diversified experience of integration of Applications, manageable, security. Basic knowledge on Netscaler10.5, Load balancing, Creating VIP’s, Updating SSL certificate in NetScaler. Handled various VCenter Server issues. IBM work Experience, Working experience on Citrix XenApp5.0/6.5/7.6 and Citrix XenDesktop5.6/7.6, Citrix Application and Desktop delivery solutions, Web Interface configuration, Store Front Server and Citrix Licensing. Supporting Citrix Farms, XenApp5.0/6.57.6 Servers, XenDesktop5.6/7.6. Strong experience on Provisioning Services 7.1/7.6 (PVS7.1/7.6). Supporting and troubleshooting Customer issues. Providing support for Desktop issues in XenDesktop. Experience Citrix Profile Manager5.8. Experience on Citrix Troubleshooting tools CDF Trace, Citrix Scout, Process monitor tools. Strong troubleshooting on Desktop issues (Unregistered VM). Deploying VM guest operating system through Virtual Center. Involving escalated Critical Calls and tickets. Server configuration and maintenance, which includes diversified experience of integration of Applications, manageable, security. NTT DATA work Experience, Working experience on Citrix XenApp 5.0/6.5/7.6 and Citrix XenDesktop5.6/7.6, Citrix Application and Desktop delivery solutions, Web Interface configuration and Citrix Licensing. Provided expert support and troubleshooting for customer issues related to Citrix environments, ensuring prompt resolution and maximum uptime. Implemented secure XenApp communications using Netscaler Access Gateway, effectively securing remote access to applications and data. Identified and resolved common security configuration missteps in Citrix environments, implementing simple solutions to enhance security posture and mitigate risks. Involving escalated Critical Calls and tickets. Server configuration and maintenance, which includes diversified experience of integration of Applications, manageable, security. Significant experience gathering, creating, documenting and analyzing requirements and creating And executing steps for implementation. Resolve errors at client side in the production environment. Maintain Citrix Infrastructure management. ICA client set up, Licensing, Load balancing, User Policy management. Printer management. Ensuring optimum availability of Published applications and servers. Install and configure PVS. Create and update VDisks. WIPRO work Experience, Provided comprehensive support for Citrix Farms, managing XenApp 5.0/6.5 servers and ensuring optimal performance of published resources, including applications and desktops. Installed, administered, and troubleshooted XenApp 5.0/6.5 servers, addressing issues promptly to minimize downtime and maintain service availability. Installed, published, and configured business applications according to customer requirements, ensuring seamless access and functionality. Offered Citrix technical assistance to application development teams and departments, providing 24x7 on-call support for production systems to address critical issues and maintain system availability. Analyzed server loads and conducted load evaluations, adjusting server resources as needed to optimize performance and scalability. Conducted troubleshooting of Citrix-related issues, including printer, drive mapping, and profile issues, ensuring smooth operation of Citrix servers in the farms. Conducted maintenance and troubleshooting of Windows Server 2003/2008 operating systems, ensuring stability and reliability. Configured and maintained the Citrix Web Interface, providing users with a seamless and intuitive interface for accessing published resources. Created and configured custom load evaluators for critical business applications, ensuring prioritized access and optimal resource allocation. Provided on-call support on weekdays after business hours and weekends, ensuring continuous support coverage and timely resolution of issues. Visionet Systems work Experience, Proficient in virtualization, cloud computing, and systems administration using Citrix, VMware, and Windows platforms. Extensive working experience with Citrix Presentation Server 4.0/4.5 and XenApp 5.0/6.0/6.5, including configuration and management. Skilled in Citrix application delivery solutions, configuring Web Interface 5.4, StoreFront 2.5, and managing Citrix licensing. Successfully involved in migrations of Presentation Server to the latest versions, ensuring smooth transitions and minimal disruptions. Experienced in supporting and troubleshooting customer issues, providing prompt resolutions and ensuring high levels of customer satisfaction. Responsible for desktop delivery through XenDesktop 5.6, managing virtual desktop environments to meet user requirements. Hands-on experience in utilizing EdgeSight 5.4 for server troubleshooting and monitoring, ensuring optimal performance and reliability. Proficient in providing support for desktop issues, handling escalated critical calls and tickets with efficiency and professionalism. Installation and configuration of Citrix Receiver, PNAgent, online plugins, and offline plugins on user devices, ensuring seamless access to Citrix resources. Monitoring and updating tickets (issues) through an incident management system based on ITIL processes, maintaining accurate records, and ensuring timely resolutions. Installation of hot fixes and rollup pack updates on servers, ensuring the security and stability of Citrix environments.
Disclaimer
I hereby assure that the above provided information is true to the best of my knowledge and I bear responsibility for its correctness.
Timeline
Senior VDI Administrator
Percept Solutions Pte Ltd
12.2019 - 12.2020
Senior VDI Administrator
Boeing India Pvt Ltd
10.2018 - 12.2019
Technical Services Specialist
IBM India PVT Ltd
01.2017 - 09.2018
Consultant
NTT DATA GDS Pvt Ltd
10.2015 - 01.2017
Administrator
Wipro Technologies
11.2013 - 10.2015
Associate
Visionet Systems Pvt Ltd
05.2012 - 11.2013
Bachelor of Science - Computer And Information Sciences
JNTU
07.2007 - 05.2011
Assistant Vice President
MUFG Global Services
1 2021 - Current
Similar Profiles
Mrinalini RoyMrinalini Roy
Senior SQL Developer at MUFG Global ServicesSenior SQL Developer at MUFG Global Services
Palak BarbhayaPalak Barbhaya
Senior Credit Risk Analyst at MUFG Global Services Private LimitedSenior Credit Risk Analyst at MUFG Global Services Private Limited
Shankar GShankar G
Team Lead, Middle Office Department at MUFG Global Services Private Ltd.Team Lead, Middle Office Department at MUFG Global Services Private Ltd.