Summary
Overview
Work History
Education
Skills
Interests
Intense Running or Jogging on daily Routine Base in Parks, Open Grounds or nearby Gym in morning.
Always try to Help Old Age People & innocent kid or youngster.
Timeline
Generic

MANOJ MANOCHA

Computer Hardware Engineer
Gurgaon,HR

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Knowledgeable and dedicated customer service professional with extensive experience in computer hardware industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

12
12
years of professional experience
1
1
Language

Work History

Handling Own Business of Computer Hardware

Network System
Gurgaon, Haryana
06.2010 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Resolved problems, improved operations and provided exceptional service.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Received and processed stock into inventory management system.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed and maintained courteous and effective working relationships.
  • Managed on-site evaluations, internal audits and customer surveys.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Education

Bachelor - ARTS

Maharishi Dayanand University

Diploma - Computer Hardware

Genesis InfoTech

Skills

Understanding of business functions

Computer tracking software

Debugging hardware and software

Business support software proficiency

Report preparation

Complaint resolution

Service standard compliance

Drawer management

Interests

Watching different kind of YouTube Channel

Intense Running or Jogging on daily Routine Base in Parks, Open Grounds or nearby Gym in morning.

Regular running or jogging offers many health benefits. Running can:

  • help to build strong bones, as it is a weight bearing exercise
  • strengthen muscles
  • improve cardiovascular fitness
  • burn plenty of kilojoules
  • help maintain a healthy weight.

What you want to achieve from running or jogging. Issues to consider may include....

  • Getting fit – if you're a beginner, you should start with brisk walking, progress to jogging and work up to running. This should take a few months.
  • General fitness – mix your running with other forms of exercise (such as swimming or team sports) to maximise your overall fitness.
  • Weight loss – adjust your diet to include plenty of fresh fruits and vegetables, lean meats, wholegrain cereals and low-fat dairy products. Cut back on dietary fats, takeaway foods, soft drinks and sugar.
  • Companionship – you could run with a friend or join a local running club.

Always try to Help Old Age People & innocent kid or youngster.

It took me some time to gather my thoughts for this and here are some :

  • Charity begins at home. If you do not know where and how to start, do it from your home.
  • If you have a poor servant maid or poor relatives start helping them - in their children’s education or medical help or even in their livelihood issues.
  • Do not start big as it may lead to big expectations as well. Only do physical/economic/ emotional support with their participation and never make it like a freebees activity.
  • Also visit orphanages, old age homes and care-give the children and elders. This will be a very different experience.
  • Volunteer for blind people who need helping hand in writing their examinations.
  • You can also volunteer to go to rural schools and spend a few hours with the children in teaching English, Moral values and ethics.

For my side these are my above mentioned mindset to help a needy one in whole Earth....

Timeline

Handling Own Business of Computer Hardware

Network System
06.2010 - Current

Bachelor - ARTS

Maharishi Dayanand University

Diploma - Computer Hardware

Genesis InfoTech
MANOJ MANOCHAComputer Hardware Engineer