Manoj Negi

• Primary responsibility is to focus on High Risk regular reviews for a business line to ensure all CDD and EDD regulatory requirements are met, all required documentation is accurate/comprehensive and obtained in a timely manner. In addition to manage and monitor the medium and low risk designated business line accounts.

• Complete client outreach, prioritize and track the process including escalations.

• Oversight and monitoring of regular reviews, Manage personal workload and priority items and ensure timely escalation of key risks/issues to management

• Complete 6-eye checks to ensure team's reviews completed have met all KYC Regulatory requirements and identifying all training needs that will benefit Periodic Review Team to increase efficiency and quality.

• Evaluates risks to determine permissibility under sanctions, regulations and/or BSA/AML regulations. Works with high risk customers to understand controls and activities. Provides appropriate direction to the line of business. Escalates confirmed sanctions alerts, PEP matches and other risks appropriately.

• Reviewed internal Regulatory policy, procedure and guidance documents and implemented changes in line with process requirements.

• Drawing accurate loan documents using the terms and conditions as specified on the Underwriting Approval, and in accordance with specific product and document requirements
• Reconcile all settlement fees, and documented verifications from all sources
• Reviewing loans for compliance with RESPA, RESPA tolerances, TILA and MDIA
• Contacting agents through emails/calls/B2B portals to get relevant documents
• By targeted due diligence verifying customer details, address and coverages (through legal docs & Govt
• Sites)
• Update or create new process documents for all tasks relevant to the position and maintain internal database of all process documents
• Propose improvements to current processes that will increase the efficiency and effectiveness of the group
• Ensuring training and quality for the new batch of employees.

• Worked on different products offered by bank such as: Loans and Mortgages, Credit cards, Direct Finance, Overdraft
• Processing electronic and manual remedial transactions
• Posting complex payment and contractual adjustments to client accounts
• Reconciling transactions by comparing and correcting data
• Maintained accuracy as per the guidelines/parameters, ensured meeting the SLAs, contributed in building process capability and participated in cross trainings
• Ensured internal quality scores are achieved as per the benchmarks
• Handling queries through E-mails with onshore
• Quality checking of previously processed transactions
• Authentication of client insolvency and details from various sites
• Making payment to customers in their third-party bank accounts.