Manoj Umesh

Top Businesses within Atkins are :-

* Aerospace, Defense, Security and Technology

* Infrastructure

* Transportation

* Middle East Design and Engineering

• Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
• Motivated team members to consistently achieve or exceed performance expectations.
• Collaborated with cross-functional teams on procurement activities related to vendor management initiatives.
• Partnered with stakeholders and senior management to drive objectives along analyzing client needs and management plans
• Coordinated communications between internal stakeholders and external vendors.
• Job requisition creation, Assigning hiring managers, Driving recruitment operations, Offer creation on Workday HCM portal.
• Served as primary point of contact for all sources, interview coordinator and recruiters to make sure process is smooth and transparent along being an individual contributor.

• Developed and implemented innovative recruiting strategies to identify qualified talent.
• Maintained accurate records of all recruitment activities in applicant tracking systems.
• Consulted with department heads on ways of improving recruitment techniques.
• Monitored trends in the external labor market to ensure that salaries remain competitive.
• Identified potential candidates through networking, cold calling, referrals, online databases and other sources.

Client : Google (Adecco was one of the vendor out of 27 other vendors working for Book Scan and the programming roles)

• Researched industry trends related to recruitment practices and best practices in order to remain competitive in the market place.
• Utilized social media platforms such as LinkedIn, Twitter, Facebook for sourcing purposes.
• Developed and implemented recruitment strategies to identify qualified candidates.
• Created job postings, sourced resumes, screened applicants and coordinated interviews.
• Trained new staff in relevant processes and procedures.
• Delegated daily tasks to team members to optimize group productivity.

• Managed the full cycle of recruitment process from sourcing to onboarding new employees.
• Collaborated with hiring managers to determine job requirements and develop job descriptions.
• Tracked progress of applicants through various stages of recruitment process.
• Reported key metrics such as time-to-hire, cost-per-hire, quality-of-hire.
• Advised management on best practices for interviewing techniques.
• Participated in career fairs and other recruiting events.

• Maintained detailed records of customer interactions, transactions, comments, and complaints.
• Participated actively in team meetings focused on improving overall customer experience.
• Analyzed customer feedback data to identify opportunities for improvement in customer service delivery.
• Upheld quality control policies and procedures to increase customer satisfaction.
• Addressed inquiries from clients and department team members and handled all the escalation queries of L1 advisors.