Manoj Venugopal

Results-driven AVP -Project Delivery with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• TECHNICAL SKILLS
• Well versed knowledge on OSS/BSS
• MVNE-MVNO, M2M-IOT/Connectivity Management Platform expertise
• Experience on Cloud Platforms AWS, Azure
• Experience on CI/CD, Devops, Micro services
• Telecom VAS Products (USSD,SDP,CDP,IVR, CRBT, MCA,VOMS, E-charge, Payment Gateway PCRF)
• Experience in GSM, Diameter Gx, Gy, Sy , MAP, MySQL, Oracle, Sigtran, SIP, LINUX, UNIX
• Knowledge of:
• Jira, Kanban, Confluence
• Microsoft Excel, Project, Visio,
• Deployment, Integration & Support of Multiple telecom products, UAT & Handover
• Designing and preparing integration plans for VAS Subsystem Implementation
• Good knowledge on GSM Call Flow, SMS and Signaling Protocols
• Database installation/administration/ replication of MySQL / Oracle
• Administrative skills on RH Linux, Solaris and basic UNIX scripting knowledge
• LINUX Skills: NFS, FTP Server, LUN Mapping, Swap Expanding, Software Raid, Apache, Security
• Worked on:
• Different types of Servers/ SAN storage from different vendors
• Switches/ Routers
• Deployment knowledge: Hardware/ OS/ Database/ Networking/Integration/Migration/Testing/ Customer Acceptance
• COMPETENCY COVERS - Strategy Planning - Project Management - Delivery Management - On-site/ Off-shore Management - Best practice Methodologies - Risk Management- SCRUM Framework - Resource Management - Stakeholder Management - Customer Centricity & Customer Experience -Team Building & Mentoring - Agile/SCRUM Delivery
• Formulating project plans, defining scope & estimates, tracking project progress, and ensuring implementation of project plans within pre-set budgets and deadlines
• Business requirement gathering and converting it to technical requirements and bridging the gap
• Achieving customer satisfaction by ensuring compliance with service quality norms and building the brand image by exceeding customer expectations.

• Service Providers offer a wide range of service to the subscribers including subscription based and non- subscription based services. SDP supports variety on charging mechanisms, subscription renewal patterns, notifications, types of offers etc. It is capable of managing end-to-end subscription of services with multiple options for creating & offering VAS services, IN services, Bundled packs etc. SDP acts as a single point of charging interface for all third party service providers like content partners, content aggregators and application service providers. Client: Aircel India, Airtel Malawi, Tata Docomo India