Manoj Kumar Saini
Neem ka Thana
Summary
Experienced consultant specializing in payment posting, team supervision, and process improvement. Enhances operational efficiency and ensures compliance with industry standards. Strengths include boosting team productivity and accuracy through effective training and streamlined processes.
Overview
10
10
years of professional experience
Work History
Consultant
healthPRIME
Vadodara
06.2024 - Current
- Supervise daily payment posting operations and ensure timely completion of assigned batches.
- Monitor team productivity, accuracy, and turnaround time to meet client SLA requirements.
- Review ERA/EOB postings, PLB adjustments, recoupments, and unapplied credits for accuracy.
- Train and support team members on payment posting guidelines, system updates, and process improvements.
- Conducted quality checks and provided feedback to reduce posting errors and rework.
- Coordinate with clients and internal departments to resolve payment discrepancies and missing information.
- Prepared daily and weekly productivity reports for management to inform decision-making.
- Handle escalations related to payment posting, check details, and reconciliation issues.
- Led process improvement initiatives to streamline operations and address backlog challenges.
- Ensure all pending checks, ERAs, and batches are posted within defined timelines.
SME Team Leader
Knack Global Pvt. Ltd.
Jaipur
11.2019 - 07.2023
- Posted insurance and patient payments accurately into the billing system.
- Processed ERA/EOB payments and ensured correct claim reconciliation.
- Identified and resolved payment discrepancies, denials, and unapplied credits.
- Balanced daily batches and verified payment totals before final posting.
- Worked on multiple RCM software platforms including CareLogic and InSync.
- Coordinated with internal teams to resolve missing check details and payment issues, improving overall payment accuracy.
- Developed training programs that enhanced team skills and knowledge retention, contributing to improved team performance.
Billing executive
Truworth infotech pvt. ltd.
Jaipur
01.2016 - 11.2016
- Processed charges with company billing software, ensuring accuracy and compliance.
- Maintained accurate billing records and updated patient information, supporting efficient billing operations.
- Processed billing statements and invoices for client accounts.
- Maintained accurate records of payments and outstanding balances.
- Assisted in resolving billing discrepancies with clients and vendors.
Education
Bachelor of Arts -
Rajasthan University
Jaipur07-2015
Skills
- Project management
- Client coordination
- Client requirements assessment
- Process improvement
- Quality assurance
- Team supervision
- Training development
- Performance tracking
- Productivity monitoring
- Escalation handling
- Problem solving
- MS office
- Work planning
- Payment posting
Timeline
Consultant
healthPRIME
06.2024 - Current
SME Team Leader
Knack Global Pvt. Ltd.
11.2019 - 07.2023
Billing executive
Truworth infotech pvt. ltd.
01.2016 - 11.2016
Bachelor of Arts -
Rajasthan University