Manoj Kumar Singh
Senior Manager
Bangalore
Summary
Dedicated and efficient professional with a strong knowledge base seeking a position of responsibility in an organization. Committed to utilizing my communication skills and abilities with sincerity and earnestness. Demonstrated success in improving program operations efficiency, conversion rates, and overall performance. Skilled in implementing strategic and tactical marketing campaigns to drive engagement and increase sales, ensuring a comprehensive understanding of effective marketing strategies.
Overview
5
5
years of professional experience
2
2
Certificates
Work History
Assistant Manager , Manager, Senior Manager
Porter (Smart Shift Logistic Private Limited)
09.2019 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer & partner satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Developed and executed successful training program for junior managers, equipping them with essential leadership skills.
- AOP Planning, ensuring alignment with financial goals.
- Enhanced team productivity by streamlining operational processes.
- Developed marketing strategies to attract new customers, increasing foot traffic.
- Defined clear targets and objectives and communicated to other team members.
- Accomplished multiple tasks within established timeframes.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Increased market share with strategic business development efforts, expanding into untapped markets.
Sports Leader Coach (Department Manager)
Decathlon Sports India Private Limited
- Retail sales - direct contact with the customers
- Controlling store operations (Safety)
- Responsible for Stock management of team and store
- Guiding customers on their desired sports
- Making sports accessible to all
- Responsible for Sport Partnership tie up for Golf, Cricket, Badminton and Table Tennis with academies
- Induction and Safety Training for New Joiners
- Analysing the sales strategies for team and store
- Daily Manager Roles
- Inventory Analysis
- Development plan for Teammates.
Business Analyst
Tata Consultancy Service
- Creating and maintaining market research reports on specific products and regions
- Communication with clients through calls throughout the project and solving the queries
- Creating Excel Based Reports for the clients across the globe
- Making recommendations to clients based upon research findings
- Processing and analysing raw data into reports for clients
- Responsible for the development of client reports on current trends
- Making sure that methods of data collection are effective and accurate
- Responding to inquiries from the client and providing them the information based on their requirements.
Education
B.com -
National College Jayanagar, AUTONOMOS
PUC - undefined
National College Jayanagar, Bangalore University
10th Standard - undefined
Shantiniketan Trust School
Skills
MS Excel, MS PowerPoint, and MS Word
Accomplishments
- Best Manager Award for 2018
- Best Daily Manager award for store 2018
- Won the Outstanding Student Award and the Best Sportsmen Award for the year 2014.
- Achieving 100 percent quality and highest productivity
Personal Information
- Father's Name: Mohan Singh
- Date of Birth: 02/14/93
- Gender: Male
- Nationality: Indian
Languages
English, Hindi, Kannada, Telugu, and Tamil.
Disclaimer
I hereby declare that the above-mentioned information is true to the best of my knowledge.
Certification
Managerail Effectiveness
Interests
Professional Cricketer
Timeline
Managerail Effectiveness
11-2023
Looker Studio (Creative Dashboard)
04-2023
Assistant Manager , Manager, Senior Manager
Porter (Smart Shift Logistic Private Limited)
09.2019 - Current
Sports Leader Coach (Department Manager)
Decathlon Sports India Private Limited
Business Analyst
Tata Consultancy Service
B.com -
National College Jayanagar, AUTONOMOS
PUC - undefined
National College Jayanagar, Bangalore University
10th Standard - undefined
Shantiniketan Trust School
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