To use my experience and skills for the development of organization and myself also to establishes the Best worker an successfully an my job profile an get a great knowledge more in Filed an growth prosperity.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Relationship Manager
Maruti Nexa Smart Wheels PVT LTD
Gorakhpur. (uttar Pradesh)
03.2017 - 07.2022
Performed well, made timely decisions, managed relationships with customers, worked with staff to ensure compliance, assumed management responsibilities during assigned shift, and assumed responsibility for own professional growth and development.
Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
Participated in regular meetings with senior leadership to provide updates on team progress.
Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
Maintained a positive work environment that promoted collaboration between team members.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Jio Point Manager
Reliance Jio Infocomm
BIJNOR.( UTTAR PRADESH)
01.2016 - 01.2017
Assisted staff in following guidelines for planned change and in using JIO improvement data, managed field executive development, provided support and coordinated intervention in situations, demonstrated leadership in providing and improving deals, and promoted a positive image of the JIO through actions and communications.
Sales Executive
Bisleri International Pvt Ltd
Gorakhpur
01.2015 - 01.2016
Responsible for generating sales and achieving sales target, supervised sales transactions, opened new model outlets, focused on retail sales, and reported daily to manager.
Education
MBA -
Jaipur national University
01.2019
M.com -
D.D.U Gorakhpur University
01.2015
B.com -
D.D.U Gorakhpur University
01.2013
12th -
V S J inter college Gorakhpur
01.2009
10th -
SVNG Gorakhpur
01.2007
Skills
Client rapport
Customer interaction
Sales management
Team Training
Customer Engagement
Strategic Planning
Market Research
Customer Service
Public Speaking
Personal Qualifications
10th, SVNG Gorakhpur, 2007
12th, V S J inter college Gorakhpur, 2009
B.com, D.D.U Gorakhpur University, 2013
M.com, D.D.U Gorakhpur University, 2015
MBA, Jaipur national University, 2019
Diploma
MBA
Language
English
Hindi
Extra Qualifications
DCA in Computer
Excel
Ms. Office
Personal Information
Father's Name: Shri. Hare Ram Tiwari
Marital Status: Married
Hobbies and Interests
Learning a new things
Disclaimer
I hereby declare that all the information given above is true to the Best of my knowledge and Believe
Certification
I WAS GIVEN BATCH AND CERTIFICATE OF MARUTI SUZUKI CERTIFICATION BY MARUTI SUZUKI.