Saurabh Shrivastav

• Secured new client partnerships by leveraging expertise as a senior relationship manager.
• Oversaw interactions with 150+ schools, ensuring effective communication and alignment with business objectives.
• Facilitated vendor partnerships to enhance operational efficiency.
• Oversaw account management processes to enhance operational efficiency.
• Managed client relationships to ensure satisfaction and retention.

• Generated leads for Coral and Adobe, enhancing client acquisition strategies.

• Managed sales processes for Zoho, ensuring seamless customer interactions and satisfaction.

• Delivered expert technical support for HP printers, enhancing customer satisfaction.
• Addressed escalated issues promptly, ensuring a positive resolution experience for customers.
• Provided excellent customer service to resolve customer complaints in a timely manner.

• Counseled executives on public relations ramifications of policies, practices, and programmes.

Oversaw digital media presence across websites and platforms like Facebook, Instagram, and Twitter.

Created and curated engaging content tailored for each platform.

• Determined optimal platforms for distributing various types of content.
• Built and managed social media profiles to enhance audience engagement.