MANOJKUMAR ARAKKAL
AUTOMOBILE
Ottappalam
Summary
With a proven track record at BRD CAR WORLD Ltd, I've excelled in operations management and strategic planning, significantly enhancing service sales and operational efficiency. My expertise in cost control, coupled with exceptional teamwork abilities, has driven success in multiple roles, achieving notable cost reductions and fostering collaborative environments.
Overview
28
28
years of professional experience
Work History
Works Manager
BRD CAR WORLD Ltd ( Maruti Suzuki India Ltd.)
10.2018 - Current
- Examine and analyze current marketing strategies.
- Streamlined communication channels between departments for better collaboration toward common goals.
- Reduced material waste by implementing inventory control systems and conducting regular audits.
- Maximized operational efficiency with strategic planning, resource allocation, and performance management techniques.
- Warranty & Insurance Coordination
- Service Process Optimization & Operations Management
- Profitability & Inventory Management
- Sales Growth & Strategic Planning
- Planning growth of service sales through additional recommendations
Senior Service Advisor
Al Habtoor Motors
01.2015 - 03.2018
- Established rapport with new clients by conducting thorough vehicle intake assessments and providing transparent pricing estimates.
- Collaborated with technicians to ensure accurate diagnoses and timely completion of repairs.
- Assisted in creating promotional campaigns to increase sales of maintenance packages and add-on services.
- Acted as a liaison between customers, technicians, parts suppliers, insurance providers, effectively managing multiple stakeholders.
- Led a team of advisors to consistently achieve monthly performance targets and objectives.
- Implemented proactive maintenance plans, reducing downtime and increasing vehicle longevity for customers.
- Managed warranty claims, ensuring proper documentation and communication with manufacturers.
Workshop In-Charge
Emirates National Oil Company LLC, ENOC
Dubai, UAE
09.2010 - 09.2014
- Continuously evaluated operational procedures for potential improvements in workflow efficiency and cost reduction opportunities.
- Oversaw inventory management systems, maintaining optimal stock levels while minimizing storage costs.
- Enhanced workshop efficiency by implementing streamlined production processes and schedules.
- Improved employee productivity through targeted training initiatives and performance evaluations.
- Enforced health and safety protocols to promote safe working environment.
Senior Service Advisor
Geeyem Chevrolet
08.2005 - 05.2010
Transportation Coordinator
Allmulla Group
07.2004 - 04.2005
Service Advisor
Pozhikkal Car World Cherthala
07.2003 - 04.2004
Service Advisor
Sastha Motors
02.2001 - 03.2003
Service Advisor
Akkara Car Company
05.1997 - 12.2000
Education
Diploma - Automobile Engineering
Govt.polytechnic
Kalamassery 04.2001 -
Skills
Cost reduction
Timeline
Works Manager
BRD CAR WORLD Ltd ( Maruti Suzuki India Ltd.)
10.2018 - Current
Senior Service Advisor
Al Habtoor Motors
01.2015 - 03.2018
Workshop In-Charge
Emirates National Oil Company LLC, ENOC
09.2010 - 09.2014
Senior Service Advisor
Geeyem Chevrolet
08.2005 - 05.2010
Transportation Coordinator
Allmulla Group
07.2004 - 04.2005
Service Advisor
Pozhikkal Car World Cherthala
07.2003 - 04.2004
Diploma - Automobile Engineering
Govt.polytechnic
04.2001 -
Service Advisor
Sastha Motors
02.2001 - 03.2003
Service Advisor
Akkara Car Company
05.1997 - 12.2000
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