MANOKAMNA NAYAK
Bussiness Development Manager
Mumbai
Summary
Business Development Manager with experience in HVAC sales, client relationship management, hospitality operations, customer service, and project coordination. Skilled in lead generation, business networking, consultant engagement, quotation follow-up, and stakeholder management. Known for strong communication, relationship-building, and the ability to manage multiple priorities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Development Manager
Ventus Air Conditioning Private Limited
Mumbai
01.2024 - Current
- Managing business development activities for HVAC, VRV/VRF, Chiller and Air Conditioning projects.
- Developing relationships with architects, interior designers, consultants, contractors and developers.
- Handling enquiries, quotations, techno-commercial discussions and project follow-ups.
- Coordinating with estimation, design and execution teams for successful project delivery.
- Generating new business opportunities through meetings, networking and client visits.
Guest Experience Executive
Atmantan Wellness Retreat
11.2023 - 01.2024
- Managed VIP guest experiences and operational excellence.
- Worked as Manager on Duty and led guest experience initiatives.
- Supported cross-functional teams to maintain service standards.
Work Experience Executive
Amazon.com
12.2021 - 09.2023
- Managed customer interactions and operational processes.
- Worked collaboratively across teams to resolve issues and improve service delivery.
Front Office Associate
JW Marriott Mumbai Juhu
09.2018 - 10.2021
- Managed guest services, check-in/check-out processes and customer satisfaction.
- Maintained booking records and coordinated front office operations.
Client Support Executive
Universal Trading Company
03.2017 - 08.2018
- Scheduled client meetings to strengthen customer relationships.
- Developed brand visibility through targeted digital marketing and social media initiatives.
Education
T.Y.B.Com - Commerce
National College
Mumbai01-2017
H.S.C - undefined
National College
Mumbai01-2014
S.S.C - undefined
GMT Academy
Mumbai01-2010
Skills
Business Development
HVAC Sales
Client Relationship Management
Lead Generation
Key Account Management
Certification
Aviation, Hospitality and Travel Certification
Interests
- General Reading
- Sketching
- Cooking
- Travelling
Timeline
Business Development Manager
Ventus Air Conditioning Private Limited
01.2024 - Current
Guest Experience Executive
Atmantan Wellness Retreat
11.2023 - 01.2024
Work Experience Executive
Amazon.com
12.2021 - 09.2023
Front Office Associate
JW Marriott Mumbai Juhu
09.2018 - 10.2021
Client Support Executive
Universal Trading Company
03.2017 - 08.2018
H.S.C - undefined
National College
S.S.C - undefined
GMT Academy
T.Y.B.Com - Commerce
National College