Summary
Overview
Work History
Education
Skills
Roles and Responsibilities
ACCOMPLISHMENTS
Timeline
Generic

Manorama Pradhan

Hyderabad

Summary

Senior analyst at Accenture Pvt Ltd with expertise in optimizing employee scheduling and improving timekeeping processes. Proven ability in problem-solving and decision-making, with a focus on creating labor profiles and ensuring compliance. Committed to driving operational efficiency and enhancing customer satisfaction through effective results delivery.

Overview

11
11
years of professional experience

Work History

Senior Analyst

Accenture Pvt Ltd
Bangalore
05.2022 - Current

Timekeeper

  • Assigned approvers and integrated division, department, and crew details for employee records.
  • Identified clocking activities based on web and telephone input.
  • Facilitated access for approvers to employee clock-in and clock-out data for sixth and seventh days.
  • Adjusted employee work schedules according to HRM submissions.
  • Tracked check-ins and check-outs for auto-populating employees.
  • Created labor profiles for employees included in labor distribution lists.
  • Duplicated approver access for new or changing employee profiles.
  • Enabled approvers to monitor employee login and logout details through timekeeper application.

Error Handling

  • Employee records which are there in Timekeeper interface with SAP everyday.
  • While the interface happens, few of employees may not load into SAP completely and there are few possibility to have the discrepancies due the employee status in SAP.
  • Notifications are received from SAP once the job (interface from TK to SAP) is completed everyday.
  • Reports are extracted that is in SAP and find the errors.
  • Once the findings are ready errors will be cleared and updated will be shared with the business.
  • Payroll happens once the errors are cleared from the SAP.

Process developer/Management Trainee

Genpact India Private Limited
Hyderabad
10.2019 - 04.2022

Accounts Payable

  • Supervised daily accounts payable (AP) operations and analysts, managing vendor relations to ensure timely and accurate processing of invoices and purchase orders.
  • Managed the day-to-day processing of Accounts Payable (AP) transactions to ensure that organizational finances were maintained in up-to-date and accurate manner.
  • Identified fraudulent activity, inactive accounts, and accounts with zero balances, reporting findings to relevant business units to prevent invoice duplication.
  • Vendor Invoice audit for payable customer based on the PO details and existing details in ERP to pay them accurately.
  • Processed invoices for vendor accounts based on vendor code, number, PO#, and amount.
  • Prepared and updated daily and weekly process measures and vendor reports, ensuring compliance with turnaround time (TAT) standards.
  • Published weekly reports, including process measure report and monthly dashboard.

Process Associate/Process Developer

Genpact India Private Limited
Hyderabad
03.2015 - 04.2019

Payroll Ops - Timekeeper

  • Assigned approvers (primary, backup, grant approvers) and added division department & crew to employee profiles.
  • Identifying the clocking activity and the method based on the information received thru web clocking or telephone clocking.
  • Granted access to approvers for 6th and 7th day employee clock in and clock out.
  • Changes in the employee work schedule based on the information received via HRM’s.
  • Tracked employee check-in and check-out times to ensure accurate attendance records.
  • Creation of labor profile for employees to be part of labor distribution list.
  • Duplicating or mirroring access of approvers or supervisors to new employee /change of employee profile.
  • Assigned permit access to approvers for managing and tracking employees’ login and logout details through timekeeper application.

Payroll Finance

  • Preparing monthly vendor account reconciliations to identify the open balance on vendors.
  • Analysis of open items and passing reclass & clearing entries for the same post customer approval.
  • Testing and postings of weekly/ bi weekly SAP paid employees in SAP system & Identification of errors during the testing and communicating the same to the respective IT personnel for resolutions and retesting.
  • Comparison of STAT summary report with the pay groups (SAP run id’s), Grouping off run ids based on the perner data received and testing and postings of weekly/ bi weekly ADP paid employees in SAP system.
  • Identification of errors during the testing and communicating the same to the respective IT personnel for resolutions and retesting to monitor the gross to net & check in foreground and listing the out of balance & perners.
  • Preparing Weekly/ Monthly volume analysis reports based on the volume processed and the information received.

Education

B.com computers -

St. Ann’s Degree College for Women-Osmania University
Hyderabad, Telangana
01.2013

Intermediate -

Narayana Junior College
Hyderabad, Telangana
01.2010

S.S.C -

Saraswathi High School
Hyderabad, Telangana
01.2008

Skills

  • Decision-making
  • Problem solving
  • Results-driven
  • Customer focused
  • Adaptability
  • Continuous learning
  • Rapid learner
  • Self-motivated
  • Efficient worker

Roles and Responsibilities

  • Preparing and planning daily workloads for staff, and coordinating the daily allocation of work.
  • Dealing with and resolving problems and issues that arise.
  • Monthly and quarterly meetings with customers on the process updates.
  • Mentoring and training junior and new staff.
  • Proficient in ensuring Quality Assurance and 100% customer satisfaction.
  • Multitasking skills and ability to work under pressure.

ACCOMPLISHMENTS

  • Operational excellence award for maintaining consistency in the Process for Q4’21.
  • Awarded with Best Debutant Bronze Award for Best Performance in two Quarters.
  • Received the customer sponsored award during the year 2019 & 2021 for significant Contribution.
  • Key Member in AP team of Genpact India Private Limited, within span of 2 years in US-payroll and moving to another process and maintaining the process.
  • Created SOPs for critical and performed on issues and process stabilization.

Timeline

Senior Analyst

Accenture Pvt Ltd
05.2022 - Current

Process developer/Management Trainee

Genpact India Private Limited
10.2019 - 04.2022

Process Associate/Process Developer

Genpact India Private Limited
03.2015 - 04.2019

B.com computers -

St. Ann’s Degree College for Women-Osmania University

Intermediate -

Narayana Junior College

S.S.C -

Saraswathi High School
Manorama Pradhan