Reliable Accounts payable Senior analyst with outstanding talents in client management, business operation.Strong project management skills, with adroitness in successfully managing multiple tasks at any given point.t any given point. Over 8.4 years of P2P background providing strategic analysis services to businesses.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Senior Analyst
Metro Global Solution Center
Pune
10.2016 - Current
Monitoring overall process performance concerning the agreed SLAs
Monitoring the aging buckets & collaborating with customers in resolving
Customer account reconciliation
Adhere to the established control mechanism
Liaising with the onshore team for outstanding queries of unprocessed invoices
Ensuring ZERO compliance for any external Audits including ICF
Preparing Monthly Governance presentations before publishing
Establish and maintain Training plans for team members
Analyzing trends of suppliers, and communicating changes if required to build strong customer relationships
Resolve invoice discrepancies, process credit, and debit notes, manage vendor issues, maintain updated vendor files, and maintain the general ledger
Eliminate waste; provide suggestions for automating processes to facilitate efficiency
Identify projects for process improvement opportunities
Conducting skip meetings/focus group sessions
Process Design & Change Management
Problem-solving & root-cause analysis
Ensure SOPs and documentaions are constantly updated.
Education
MBA -
Ravenshaw University
Cuttack
01.2016
BBA -
Sambalpur University
Rourkela
01.2013
Skills
Advanced Excel
Data Analysis
Client Management
Analytical Skills
Communication Skills
SAP
Projects
Match Rate Improvement, Better Match rate resulted in major FTE & financial savings.
Metro International Supplier, Ensure all foreign invoices are paid on time and accurately.
Timelineandmajorachievements
09/01/16, Started Journey with METRO GSC as an Associate
08/01/17, Promoted as an Analyst
09/06/19 Successfully transitioned process from MCC kazakhstan to GSC India
10/01/20, Promoted to a Senior Analyst
01/01/20, Achieved Client Award in 2020, 2021 and 2022 for ensuring customer delight by prioritizing their service requests. Admired for exceptional knowledge & business acumen.
01/01/20, Achieved Lean Practitioner Award by introducing a lean methodology for Invoice completion tasks.
01/01/20, Award for attitude for Quick Learner
12/01/21, Successfully transitioned process from MCC Moldova to GSC India.