Summary
Overview
Work History
Education
Skills
Timeline
Generic
Manpreet Kaur

Manpreet Kaur

Guest Relation Associate
House No 226 Mothanwala,Punjab

Summary

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Overview

3
3
years of post-secondary education
3
3
Languages

Work History

Guest Relation Associate

Jaypee Greens Gold & Spa Resort
Delhi
08.2023 - Current
  • Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
  • Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
  • Upheld hotel policies and procedures by providing high level of customer service.
  • Maintained high level of professionalism and discretion when dealing with guests.
  • Handled customer complaints to satisfy and retain guests.
  • Greeted guests upon arrival by providing warm welcome.

Education

10TH -

PSEB
Mothanwala
01.2018 - 01.2019

Hospitality Travel And Customer Service

Frankfinn Airhostess Training Institute
Jalandhar
07.2022 - 06.2023

12TH -

PSEB
Hussainpur
01.2020 - 01.2021

Skills

    Policy and procedure adherence

Marketing

Guest experiences

Planning and Coordination

Data Entry

Self-Motivated

Timeline

Guest Relation Associate

Jaypee Greens Gold & Spa Resort
08.2023 - Current

Hospitality Travel And Customer Service

Frankfinn Airhostess Training Institute
07.2022 - 06.2023

12TH -

PSEB
01.2020 - 01.2021

10TH -

PSEB
01.2018 - 01.2019
Manpreet KaurGuest Relation Associate