Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Information Technology Acquaintances
Personal Information
Languages
Affiliations
References
Timeline
Generic
Manpreet Singh Saggu

Manpreet Singh Saggu

Jalandhar

Summary

Experienced HR Manager with a solid track record at Sarovar Portico, specializing in Training and Development while enhancing Employee Engagement. Achieved a 30% increase in operational efficiency through the effective use of HRMIS and cloud computing solutions. Recognized for exceptional leadership and strategic talent management skills, consistently upholding high standards of guest service and team motivation.

Overview

11
11
years of professional experience

Work History

HR Manager

Sarovar Portico
Jalandhar
07.2024 - Current
  • Engaged in daily morning meetings.
  • Implemented procedures according to organizational guidelines.
  • Facilitated onboarding programs and professional growth for new hires.
  • Facilitated learning initiatives informed by TNA.
  • Offered guidance and support to employees as necessary.
  • Assessing and communicating employee strengths and areas for improvement.
  • Arranged employee duty rosters.
  • Implemented strict adherence to health and security standards.
  • Implemented disciplinary actions when needed.
  • Maintained a high level of guest service.
  • Maintained high employee engagement aligned with company goals.
  • Handled assigned tasks from the general manager effectively.

HR & Training Manager

Best Western Plus
Jalandhar
01.2022 - 06.2024

Assistant Manager Training

Fortune Avenue
Jalandhar
10.2020 - 01.2022
  • Company Overview: A member of ITC Hotels
  • A member of ITC Hotels

Assistant Professor

Lovely Professional University
Phagwara
06.2017 - 12.2019

Front Office Supervisor

ITC Mughal
Agra
02.2017 - 07.2017

Guest Service Officer

Hyatt Raipur
Raipur
03.2015 - 02.2017

Tr. Guest Service Associate

Park Plaza
Ludhiana
01.2014 - 09.2014

Education

B. Sc - Hotel Management

Lovely Professional University
01.2013

HSC -

Jharkhand Board
01.2009

SSC -

Jharkhand Board
01.2007

Skills

  • Salary Processing
  • Training and Development
  • Appraisals & Increments
  • HRMIS
  • Benefits Administration
  • Supporting Diversity
  • Hotel native computer information systems
  • Web technologies
  • Cloud computing
  • Database management
  • MS Office tools (Word, Excel, PowerPoint, Outlook, OneNote)
  • Recruitment and staffing
  • Health benefits
  • Employee engagement
  • Staffing and recruitment
  • Payroll

Accomplishments

  • Certificate of Appreciation for Indian Science Congress Association held in Lovely Professional University 2019 for Food and Catering Service to Noble Laureates and delegates
  • 2nd position in Debate Competition in Inter Department & Certificate of participation in the same 2011
  • Certificate of participation in Best Front Office Executive in Inter Department 2011
  • Certificate of participation in Inter Class Best Housekeeping Executive. 2011
  • Certificate of participation in Banarsidas Chandilal Institute of Hotel Management & Catering Technology. 2012
  • 2nd Position Certificate in Surprise Bakery Competition 2013
  • C.R. (Class Representative) of my Class 2010-2013

Information Technology Acquaintances

  • Well versed with hotel native computer information systems to manage hotel reservations and various guest services (For example Opera, IDS, Reserve etc.)
  • Familiar with web technologies, cloud computing, database management.
  • Familiar with MS Office tools for day to day activities, management (Word, Excel, PowerPoint, Outlook and OneNote)

Personal Information

  • Height: 5'8''
  • Date of Birth: 10/09/87
  • Marital Status: Married

Languages

English
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Punjabi
Intermediate (B1)
B1

Affiliations

  • Guest of honor in Lovely Professional University.
  • Provided guest lecture to the students of Lovely Professional University.
  • Guest of Honor in Innocent Hearts Group of Institutions.

References

References available upon request.

Timeline

HR Manager

Sarovar Portico
07.2024 - Current

HR & Training Manager

Best Western Plus
01.2022 - 06.2024

Assistant Manager Training

Fortune Avenue
10.2020 - 01.2022

Assistant Professor

Lovely Professional University
06.2017 - 12.2019

Front Office Supervisor

ITC Mughal
02.2017 - 07.2017

Guest Service Officer

Hyatt Raipur
03.2015 - 02.2017

Tr. Guest Service Associate

Park Plaza
01.2014 - 09.2014

B. Sc - Hotel Management

Lovely Professional University

HSC -

Jharkhand Board

SSC -

Jharkhand Board
Manpreet Singh Saggu