MANSI UPADHYAY
Gurgaon
Summary
Dedicated Business Analyst with a proven track record as a collaborative leader, adept at enhancing operations, and surpassing expectations within team settings. Known for meticulous attention to detail, and exceptional communication abilities. Proficient in analyzing business and system requirements, executing user acceptance testing, and end-user training.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Architecture Senior Analyst
Accenture
2022.07 - Current
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives.
- Facilitated requirement-gathering workshops and application demo sessions to leaderships.
- Improved project efficiency by analyzing business processes and identifying areas for improvement.
- Implemented Agile methodologies within project teams, increasing overall adaptability and responsiveness.
- Worked with team leads and managed leadership, establishing a robust talent pool with a focus on people and continuous improvement.
- Guided teams and refined Agile techniques throughout the journey and evolution of delivery cycles, establishing a documentation framework to support Agile methodology.
- Analyzed backlog, and took backlog refinement sessions data to provide team with insights.
Associate Consultant
Infosys Ltd
2018.01 - 2022.06
- Experienced in visualization tool Tableau Desktop
- Created various tableau dashboards and worked as an Admin for tableau servers
- Handling the server admin activities along with being part of various server upgrades
- Monitoring and Managing existing Business Intelligence development and production systems
- Ability to support and administering multi tenant infrastructure including server security troubleshooting
- Refining and enhancing the technical architecture
- Worked in finding root cause behind the failures and triggering failed jobs in tableau server
- Advanced administration activities like Performance Monitoring, Extract monitoring, Log analysis, cleanup activities and Performance tuning
- Analyze, troubleshoot and tune product performance of deployment servers
- Performed goof governance activities for every quarter and identified long running extracts and failed extracts using Tableau Admin monitor dashboards and troubleshoot the issue
- Tableau user management and licensing
- Creating and managing schedules, usage reports across environments
- Hands on experience in Preparing Summary reports and Status reports
- Created multiple SOPS and KEDB
- Preparing comprehensive Business requirement documents along with review of technical specifications
- Currently working as Salesforce Release Anchor
- Working with the team to ensure that the requirements are translated into details and comprehend by developers easily
- Implementing strategies for reviewing and analyzing data requirements for the business needs
- Working on different Sandboxes and controlling the pre and post deployment changes
- Prioritizing technical and functional requirements and further working with developers to get a better understanding
- Experience working in an Agile/Scrum development process and cloud platforms as well
- Familiar with ticketing process and incident management tools like JIRA and ServiceNow.
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
- Streamlined project management processes for improved efficiency and timely completion of deliverables.
System Engineer Trainee
Infosys Ltd
2018.01 - 2018.05
- Technical experience in Python, Oracle
- Trained in Big Data Ecosystem: Hadoop, HDFS, Hive.
Infosys Internship
Infosys Ltd
2018.01 - 2018.05
- 5 Months of training in Infosys, Mysore.
Education
Bachelor of Technology - Computer Science and technology
SRM Institute of Science and Technology
12.2018
Skills
- Project Management
- Data Analysis
- Client Relationship Management
- Stakeholder Communication
- Requirements Gathering
- Agile Methodology
- User Acceptance Testing
- Stakeholder Management
- Business process improvement
- Business intelligence tools
- Tableau Experience
- Product Management
- Strategic Planning
- Technical Writing
Accomplishments
- ACE Award- Inspiring Innovator Category FY24
- ACE Award- The Extra Mile Category FY23.
- Bagged Salesforce Professional skill Tag in Infosys FY22.
- Awarded by Manager on overall performance of the year FY21.
Languages
ENGLISH
HINDI
FRENCH
Hobbies and Interests
- Enthusiastic trekker
- Avid traveler
Certification
- Certified Power Platform Associate, Microsoft - Issued Jan 2023
- Certified Azure Administrator Associate, Microsoft
- Certified Training Professional, Infosys
Timeline
Business Architecture Senior Analyst
Accenture
2022.07 - Current
Associate Consultant
Infosys Ltd
2018.01 - 2022.06
System Engineer Trainee
Infosys Ltd
2018.01 - 2018.05
Infosys Internship
Infosys Ltd
2018.01 - 2018.05
Bachelor of Technology - Computer Science and technology
SRM Institute of Science and Technology