MANSOOR AHMED

· Possess experience in implementing BSS Digital transformation project

· Performing docker based rancher deployments along with delivering the product to the customer.

· Setting up Rancher-Kubernetes cluster from scratch and deploying all the digital telecom applications through helm chart

· Actively involved on applications DCLM (Digital Customer Lifecycle Manager),DCBS(Digital Convergence Billing System), DCM (Digital Catalogue Manager), DOM(Digital Order Manager), DRM (Digital · Resource Manager) and DMLD (SelfCare Application) in MTN Uganda BSS.

· Creating Service Providers, Users, Roles in SSO and User Management tools.

· Testing the application end to end and creating defects and assigned to respective team.

· Giving demo to client with respect to product

· Hands on experience in databases like MS SQL, My SQL, Mongo DB, OracleDB and Cassandra db.

· Hands on experience in monitoring tools like Grafana, Kibana

· Hands on experience in infrastructure and application troubleshooting

· Performing migration, import and export of collections and schemas.

· Ensuring installation and configuration of elastic search along with working on deployments in rancher using Kubernetes.

· Setting up ODC, UAT and Production environments and deployments of all the respective patches.

· Driving UAT session and business training to the customers.

· Working on telecom products like CRM, Billing, Catalogue Manager, · Resource Manager and Order Manager.

· MS SQL DBA

· Install and configure MSSQL Server

· MSSQL Backup and restore

· MSSQL User Management

· MSSQL Server Agent management

· Log shipping and configuration of log shipping

· Install and configure MSSQL FCI in WSFC

· SQL server Always on availability cluster

· Experience on creating EC2 instances,VPC,Private and Public subnets,Internet Gateways,NAT gateways

· Experience on creating security groups,load balancers,

· Worked on Amazon web Services (EC2, ELB, VPC, S3,IAM, RDS, Route 53, CloudWatch, Cloudformation)

· Created SQL server with Windows Fail Over Cluster on AWS

· Hands on Directory services of AWS

· Created Cloudformation templates on Json and Yaml language

· Installing and configuration of Linux and Windows EC2 instances

· Setting up website and connecting it to DB through Cloudformation templates

· Hands on network configuration in AWS

· Experience on AWS CLI and AWS powershell

· Hands on experience on AWS services like EC2,S3,VPC,Cloudfomration,CodeDeploy,Codepipeline,

IAM,RDS,Elastic Search,Redis,Cloudwatch

· Involved in production release

· Handled and managed 500+ servers in cloud

· Managed 4 different AWS environments(Dev,Stage,Pre-prod and Production)

· Involved in cost optimization and security aspects of aws environment

· Experience in CI/CD activity by using devops tools

· Experience in DB backup and restore form prod to non prod environments

· Working as team lead and have set up AWS team from scratch

Accountabilities as Devops Engineer (AWS), TCS FS Bancs, Bengaluru (Client: Banking projects - Bancs, Zions, CBA)

· Undergone training on AWS SYS OPS Administrator and gained hands on Managing Amazon Web Services - EC2, ELB, S3, RDS and Cloud watch.

· Created VPC, Subnets, Internet Gateway, Public, Private and Elastic IP's

· Created and launched EC2 instances using AMI’s of Linux, Ubuntu and RHEL

· Ensured installation of AWS CLI to control various AWS services through SHELL/BASH scripting.

· Wrote cloud formation templates in JSON and yaml for infrastructure set up & worked on CI/CD activity by using devops tools.

· Skilled on CI tools like Jenkins, Configuration management tools like Ansible and experience in Docker tools.

· Deployed application in docker with hands on version control tools like Git.

· Installed, patched and configured Red Hat Enterprise Linux using yum and rpm packages.

· Applied security policies for hardening the server based on the company policies.

· Created and maintained user accounts, profiles and security rights.

· Extended and reduced Volume and the File System Size according to the usage along with implementing ACLs on user level and group level.

· Good experience in LVM and package management using rpm and yum

· Scheduling automatic repetitive Jobs with Crontab and working on ticketing tool such as HPSM and TCS Internal IT ticketing tool SWAP Management.

Accountabilities as System Engineer (Project: Old Mutual International) (Client - UK), Bengaluru

· Performed installation, patching and configuration of Red Hat Enterprise Linux.

· Created and maintained user accounts, profiles and security rights along with applying security policies for hardening the server based on the company policies.

· Implemented ACLs on user level and group level and gained good experience in LVM and package management using RPM and yum.

· Worked on Application Life Cycle Manager (ALM) and Devplus tool admin Fortify Scanning tool admin.

· Monitored Linux server performance and disk cleanup activities and created defect workflow in Devplus.

· Set up the project for the users in Devplus Hands on Linux server and gained hands on Defect management tools like Jira, Devplus.

Accountabilities as Assistant System Engineer (Project: Du Telecom), Hyderabad (Client: Dubai, Egypt)

· Installed, patched and configured Red Hat Enterprise Linux.

· Monitored Linux server performance and disk cleanup activities.

· Extended configuration support to Application/ Database and other teams as they required.

· Performed troubleshooting of issues and escalated incidents to respective groups.

· Worked as the First Point of contact for customers who are facing issues with BSCS (billing application) and CRM.