Manthan K. Choudhary

• Managed and organized billing documents, ensuring accurate file handling, and systematic record keeping.
• Maintained and updated Excel sheets for billing data, vendor invoices, and payment tracking with precision through ERP.
• Ensured timely and accurate vendor payments, coordinating with internal teams to resolve billing discrepancies.
• Proficient in SAP for processing and monitoring billing transactions, purchase orders and work orders.
• Prepared and presented billing reports and departmental updates using PowerPoint for tracking and management review.

# Awarded Employee of the Year 2025–26 FY at Krisala Developers Pvt Ltd for outstanding performance and dedication in the Billing Department.

• Handled international inbound and outbound calls with professionalism.
• Resolved service-related issues, ensuring high levels of customer satisfaction.
• Met quality and performance standards consistently.
• Ensured compliance with HIPAA regulations and company policies.

# Awarded Employee of the Month in August 2024 and September 2024 for consistent quality and performance at Credence Global Solution.

• Resolved issues promptly, contributing to higher customer satisfaction ratings.
• Handled customer queries via phone, email, and chat to enhance the overall service experience.
• Collaborated with teams to optimize service delivery processes.
• Developed and implemented strategic initiatives to enhance operational efficiency.