Python
Manthena Pradeep
Junior Python Developer
Hyderabad
Summary
Dynamic Customer Service Advisor with a proven track record at 247.ai, enhancing customer satisfaction through effective problem-solving and excellent communication. Recognized for improving chat resolution rates and fostering teamwork, I bring strong computer skills and a friendly attitude to deliver exceptional service in fast-paced environments.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Customer Service Advisor
247.ai
Hyderabad
10.2024 - Current
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Contributed to team meetings with valuable input, fostering a collaborative work environment.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Improved chat resolution rates by providing accurate information and effective problem-solving skills.
Education
Bachelor of Science - Computer Science And Engineering
CSI Wesley Institute of Technology And Sciences
Hyderabad, India 04.2001 -
Intermediate - MPC
Narayana Junior College
Hyderabad, India 04.2001 -
School -
Siddhartha High School
Hyderabad, India 04.2001 -
Skills
Teamwork and collaboration
Computer skills
Friendly, positive attitude
MS office
Multitasking
Excellent communication
Software
Timeline
Customer Service Advisor
247.ai
10.2024 - Current
Bachelor of Science - Computer Science And Engineering
CSI Wesley Institute of Technology And Sciences
04.2001 -
Intermediate - MPC
Narayana Junior College
04.2001 -
School -
Siddhartha High School
04.2001 -