MANU MOHANAN
Salesman
Punnala
Summary
Intend to work in a challenging environment where I will be able to put to use my full potential in contributing to whatever field I am assigned to.
Overview
10
10
years of professional experience
5
5
Languages
Work History
Sales Officer
Nissan al Arabiya
09.2019 - 10.2023
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Collaborated with marketing team to develop promotional materials to boost product visibility.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
Service Advisor
kaitali ford
06.2017 - 02.2018
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Achieved high customer ratings by consistently exceeding expectations in all aspects of service advising.
- Maintained high customer satisfaction standards to meet or exceed targets.
Service Advisor (four wheel)
T.V.S and Sons
06.2013 - 06.2016
- Meet with repair shop customers to ascertain needs and plan service accordingly
- Explain services for repair and outline fee structures
- Arrange for complimentary vehicles for longer repairs
- Write up vehicle assessments and explain additional repair needs
Education
DIPLOMA IN MECHANICAL ENGINEERING - undefined
P S N Polytechnic College
ITI - undefined
Govt ITI Chandanathoppu
PLUS TWO - undefined
G.V.H.S.S PUNNALA
S.S.L.C - undefined
G.V.H.S.S PUNNALA
Skills
Sincere and responsible attitude
Good relationship management
Excellent telephone etiquette
Ability to work individually or as a team
Excellent written and verbal communication skills
Roles And Responsibilities
- Meet with repair shop customers to ascertain needs and plan service accordingly.
- Explain services for repair and outline fee structures.
- Arrange for complimentary vehicles for longer repairs.
- Write up vehicle assessments and explain additional repair needs.
Contact Numbers
- +91 8078058700, kerala
- +91 9895789565, kerala
Driving License Details
25/2510/2010(India)
Disclaimer
I hereby declare that all the information stated above is true to the best of my knowledge and belief.
Personal Information
- Total Experience: 8
- Age: 34
- Passport Number: W0294790
- Passport Expiry Date: 09/28/32
- Date of Birth: 04/07/90
- Gender: Male
- Nationality: Indian
- Marital Status: married
Timeline
Sales Officer
Nissan al Arabiya
09.2019 - 10.2023
Service Advisor
kaitali ford
06.2017 - 02.2018
Service Advisor (four wheel)
T.V.S and Sons
06.2013 - 06.2016
DIPLOMA IN MECHANICAL ENGINEERING - undefined
P S N Polytechnic College
ITI - undefined
Govt ITI Chandanathoppu
PLUS TWO - undefined
G.V.H.S.S PUNNALA
S.S.L.C - undefined
G.V.H.S.S PUNNALA