Nitin Sharma
Sales Officer
Jaipur
Summary
Experienced M. com. with a strong background in sales, particularly within the banking sector. Proven ability to drive revenue growth through effective relationship management and strategic sales techniques. Adapt at identifying client needs and delivering tailored financial solutions. Excellent communication and negotiation skills, with a track record of exceeding sales targets. Seeking to leverage expertise in a dynamic sales environment to contribute to organizational success and client satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
3
3
years of professional experience
22
22
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Sales Officer
HDFC Bank
03.2024 - Current
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about (Business Loan & Personal Loan).
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
- Implemented cross-selling techniques within the team that significantly increased average transaction value.
Assistant Relationship Officer
Mywish Marketplace Pvt. Ltd.
02.2022 - 01.2024
- Dealing with pre-approved personal loans by Tally calling.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Assess clients' creditworthiness and financial situations.
- Strengthened client relationships by conducting regular follow-ups and providing personalized service.
- Assisted with input of details to new client database.
- Coordinated pre-call planning with product partners.
- Boosted customer satisfaction by promptly addressing inquiries and resolving concerns.
- Conducted thorough research on clients'' financial history and needs, enabling the creation of customized financial plans.
Education
Master of Commerce - Economic Administration And Financial Management
S.S. Jain Subodh PG Autonomous College
Jaipur, India 04.2001 - 07.2023
Diploma in Rajasthan State Certificate in Financial Accounting - Tally
Rajasthan Knowledge Corporation Ltd.
Skills
Friendly, positive attitude
Computer skills
Customer service
Problem-solving
Time management
MS office
Flexible and adaptable
Multitasking
Microsoft Word
Dependable and responsible
Multitasking Abilities
Calm under pressure
Verbal communication
Organization and time management
Websites
Certification
Rs-CFA (Tally Erp 9/ GST)
Awards
3 times Star of the Month (Wishfin Company), Gold Medalist in Fencing Competition.
ADDITIONAL INFORMATION
Technical Skills: Tally ERP 9/ GST
Timeline
Sales Officer
HDFC Bank
03.2024 - Current
Assistant Relationship Officer
Mywish Marketplace Pvt. Ltd.
02.2022 - 01.2024
Master of Commerce - Economic Administration And Financial Management
S.S. Jain Subodh PG Autonomous College
04.2001 - 07.2023
Diploma in Rajasthan State Certificate in Financial Accounting - Tally
Rajasthan Knowledge Corporation Ltd.
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