MANUGULA RAMYA
Visakhapatnam
Summary
By having more than 5-years experience as front office manager for busy, fast-casual restaurant. And 4-years experience in Educational and Consultant services and Flexible and keen to take Extensive experience managing daily operations for the 20-employee establishment ensuring exceptional customer service delivery and desired hotel outcomes. Motivated and eager to advance internally into an Executive manager role.
Overview
9
9
years of professional experience
3
3
Languages
Work History
HR Manager and Crew Manager
Seasworth marine pvt ltd
- Conducting classes, workshops, and demonstrations, or methods in subjects such as Basic English language skills, doing recruitment for cruise ships and marine ships all administration works and documentation in Seasworth marine pvt ltd
Territory Manager
Bajaj Allianz Life Insurance Company
03.2025 - Current
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Trained and mentored sales representatives in sales techniques and strategies.
- Researched competitor activity and used findings to develop sales growth strategies.
Asst Front Office Manager
Keys select hotel
04.2018 - 09.2020
Front Office Executive
Fortune Hotel The South Park
06.2017 - 02.2018
Front Office Executive
Ambica sea green hotel
07.2016 - 04.2017
Education
B.Sc - Catering Science and Hotel Management
UNIVERSAL ACADEMY
Visakhapatnam, Andhra PradeshHigh school - SSC
HARAGOPAL PUBLIC SCHOOL
Visakhapatnam, Andhra PradeshSkills
Employee relations
HR policies and procedures
Performance management
Onboarding and orientation
Disclaimer
I hereby declared that the information furnished above is true to the best of my knowledge.
Personal Information
- Date of Birth: 01/29/88
- Gender: Female
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Timeline
Territory Manager
Bajaj Allianz Life Insurance Company
03.2025 - Current
Asst Front Office Manager
Keys select hotel
04.2018 - 09.2020
Front Office Executive
Fortune Hotel The South Park
06.2017 - 02.2018
Front Office Executive
Ambica sea green hotel
07.2016 - 04.2017
HR Manager and Crew Manager
Seasworth marine pvt ltd
B.Sc - Catering Science and Hotel Management
UNIVERSAL ACADEMY
High school - SSC
HARAGOPAL PUBLIC SCHOOL