Python
MANU K
Summary
Results-driven Business Analyst with 3.8+ years of SDLC experience across Engineering, E- Commerce, Printer Domain and Health Care, with hands-on experience in Quality Assurance. Proven in delivering data-backed solutions, ensuring end-to-end quality, and driving efficiency and business growth.
Overview
4
4
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Business Analyst
Infomerica
04.2025 - 07.2025
- Analyzed business requirements to identify process improvements and enhance operational efficiency.
- Collaborated with cross-functional teams to gather and document user stories for software development projects.
- Developed detailed functional specifications to guide technical teams in system implementations and upgrades.
- Facilitated workshops to elicit stakeholder input, ensuring alignment between business needs and project deliverables.
- Utilized data visualization tools to present analytical findings, supporting strategic decision-making processes.
- Drove adoption of Agile methodologies within teams, enhancing project collaboration and responsiveness to change.
Business Analyst
Mphasis
07.2022 - 09.2024
- Analyzed business requirements to identify process improvements and enhance operational efficiency.
- Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Improved data governance with establishment of standardized protocols, ensuring consistency and accuracy across datasets.
- Improved decision-making with comprehensive risk assessments, identifying potential issues before they impacted projects.
- Provided technical support for troubleshooting analytics and reporting issues.
- Generated standard and custom reports to provide insights into business performance.
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Deployed predictive analytics models to forecast future trends.
- Analyzed data to identify root causes of problems and recommend corrective actions.
QA -to- Functional Analyst
Mphasis
06.2021 - 07.2022
- Led requirement gathering sessions to identify business needs and enhance system functionalities.
- Analyzed user feedback to drive continuous improvements in software performance and user experience.
- Collaborated with cross-functional teams to design and implement effective solutions for client projects.
- Developed comprehensive functional specifications to guide development teams throughout project lifecycle.
- Mentored junior analysts on best practices for requirement documentation and stakeholder engagement strategies.
- Conducted system testing and validation to ensure alignment with business requirements and quality standards.
- Evaluated project outcomes, recommending strategic adjustments based on analysis of system usage data and trends.
- Facilitated training sessions for end-users, improving adoption rates of new software features and updates.
- Collaborated with cross-functional teams to ensure successful project delivery within tight deadlines.
- Streamlined business processes by conducting thorough requirements analysis and providing actionable recommendations.
Education
Bachelor of Engineering -
JSSATE
06.2016 - 05.2019
Skills
- Jira , ServiceNow , Confluence, Microsoft Visio, Axure, Bizagi Modeler, SQL Server
- J Meter , Charles Proxy, Burp Suite, Postman, Wireshark, Google Analytics, Android Studio , X-Code
Certification
Certified Scrum Master
ISTQB Vertified Tester
Agile Parctioner
Personal Information
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge.
Certifications
01-2024
Timeline
Business Analyst
Infomerica
04.2025 - 07.2025
Business Analyst
Mphasis
07.2022 - 09.2024
QA -to- Functional Analyst
Mphasis
06.2021 - 07.2022
Bachelor of Engineering -
JSSATE
06.2016 - 05.2019
Accomplishments
- Consumer Research - Effectively executed new marketing outlines based on market research data collected to reflect consumer interest on both tactical and strategic levels.
- Client Interface - Worked in close collaboration with clients, providing accounting, payroll and taxation advice.
- Data Organization - Classified, recorded and summarized numerical and financial data to compile and keep financial records.
- Research and Analysis - Evaluated PeopleSoft accounts receivable detail level mapping to general ledger.
- Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Selenium
Software testing
Quality assurance
Work Preference
Work Type
Full TimeLocation Preference
HybridRemoteOn-SiteImportant To Me
Work-life balanceCompany CultureFlexible work hoursCareer advancementHealthcare benefitsLanguages
English
Advanced (C1)
Telugu
Upper intermediate (B2)
Hindi
Upper intermediate (B2)
Tamil
Intermediate (B1)