Manu M Nair
Thiruvalla
Summary
Performance-oriented management Leader having an exceptional track record over a career of 4 years. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Successful record of expanding network connections through persuasive brand imaging.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relationship Manager
HDFC BANK
04.2024 - Current
- Expanded market penetration with targeted marketing strategies aimed at reaching underserved businesses in need of financing options.
- Developed new business opportunities by actively networking within the local market to identify potential clients.
- Improved loan portfolio quality through diligent risk assessment and ongoing monitoring of clients'' financial health.
- Consistently exceeded quarterly sales goals by cultivating a strong network of professional contacts and referrals.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Sales Manager
Axis Bank
03.2022 - 04.2024
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings and encouraged cross-selling to drive revenue.
- Ensuring to make ROI positive of each & every channel assigned to me.
- Developed trusted relationship with the clients and established strong relationships with major accounts and key decision-makers to increase sales in South kerala region.
- Negotiated prices, terms of sales and service agreements.
- Efficiency in dealing with corporate accounts & their positive conversion.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Management Trainee - Sales and Strategies
Capitalvia
08.2020 - 01.2022
- To Identify prospects and drive sales
- Increased profitability by 33% in 1.5 Years
- Maintaining strong relationship with major customers to ensure a continuous flow of sales revenue
- Generating business from existing accounts and achieving profitability & sales growth
- Providing overall guidance to new as well as experienced Sales Representatives
- Maintaining records of potential and existing customers, as well as sales employee performance evaluations
- Expanded cross-functional organizational capacity by collaborating across departments on priority, functions and common goals
- Raised performance in areas of sales, management and operations by identifying and targeting areas that require improvement
- Mapping client's needs & providing them best products to suit their requirements
Sales Intern
Amul
04.2019 - 06.2019
- Working closely with managers or assigned staff members, and completing every allocated task
- Shadowed sales professionals to gain deeper insight into best practices and strategies for maximizing sales revenue
- Lead generation and quantification
- Observed and carried out sales process
- Tracked, measured and reported trends, for sales team analysis and decision making
- Demonstrated product features to potential customers for encouraging purchase
- Achievement- AMUL Kool penetration increased in month of May by 8% compared to April
- Kept a track on each learning
- Delivered presentations to staff and other stakeholders
Education
MBA - Marketing And Human Resources
Amrita Vishwavidyapeetham
Kollam04.2020
BBA -
Maharashi Dayanand University
New Delhi04.2018
High School Diploma -
Divine Angel Senior Secondary School
Rajasthan03.2015
10th Grade -
Divine Angels Senior Secondary School
Rajasthan04.2013
Skills
- Portfolio Management
- Goal-Oriented
- Underwriting knowledge
- Industry Awareness
- Teamwork and Collaboration
- Relationship Building
- Task Prioritization
- Creditworthiness Determination
- Complaint Handling
- Communication Skills
- Team Leadership
Certification
- Six Sigma- Yellow Belt Certification
- NISM XA Level 1
- SPIN selling
- Certified on leadership development program from iLearn.
- Digital sales certification
- Google Analytics certification
- Google Ad words certification
Accomplishments
- Won "Newbie of the month" award on first month of joining at Capitalvia.
- Won "Excellence Performer of the year Award" in 2021 at Capitalvia.
- Coordinator of amrita Helpline (Flood Rescue Team).
- Actively Volunteered as a coordinator for " Amritavarsham 65 & 66".
- Organized "Swatchhata hi seva" Clean-up drive 2018 by Amrita University.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Personal Details
- Date of Birth : 28 July 1997
- Current Address : Thachedath House Manipuzha, Podiyadi P.O Kerala 689101.
- Permanent Address : 164/230C Sector-16 RHB Pratap Nagar, Sanaganer Jaipur 302033.
Timeline
Relationship Manager
HDFC BANK
04.2024 - Current
Sales Manager
Axis Bank
03.2022 - 04.2024
Management Trainee - Sales and Strategies
Capitalvia
08.2020 - 01.2022
Sales Intern
Amul
04.2019 - 06.2019
MBA - Marketing And Human Resources
Amrita Vishwavidyapeetham
BBA -
Maharashi Dayanand University
High School Diploma -
Divine Angel Senior Secondary School
10th Grade -
Divine Angels Senior Secondary School
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