Manuneethicholan M
Kulithalai
Summary
Dynamic Associate Quality Control Manager at Bottle Lab Technologies, adept at enhancing operational efficiency and ensuring food safety compliance. Proven team leader with exceptional problem-solving skills, successfully developed SOPs that elevated quality standards. Passionate about fostering client relations and training development, driving excellence in service delivery and operational success.
Overview
13
13
years of professional experience
Work History
Associate Quality Control Manager
BOTTLE LAB TECHNOLOGIES PVT LTD
Chennai
02.2022 - Current
- Maintained daily working schedules to optimize operational efficiency.
- Briefed counter employees on cafeteria regulations to ensure compliance.
- Conducted scheduled training for vendor staff on food management and service etiquette.
- Fostered healthy relationships with clients and associates to enhance collaboration.
- Ensured kitchen and service outlets met FSSAI standards for safety and hygiene.
- Monitored adherence to OSHAS requirements across all facility operations.
- Supported monthly and quarterly audits in F&B sectors to uphold FSSAI and OSHAS compliance.
- Developed and enforced SOPs for F&B operations, ensuring consistent quality standards.
Manager
HAGIT DESIGNS PVT LTD
Gudalur
08.2021 - 02.2022
- Managed production processes within factories to optimize output and efficiency.
- Monitored daily government fixing rates for tea leaf to ensure compliance.
- Assessed machine working conditions to maintain operational integrity.
- Evaluated daily production quantities and quality of tea powder prior to packing.
- Maintained up-to-date documentation, including FSSAI, ISO certifications, and property tax records.
Operation Manager
KAAPPI READY
Coimbatore
03.2021 - 06.2021
- Oversaw all outlet sales and operations while conducting daily audits on each location.
- Communicated with area manager regarding internal operations roles and responsibilities.
- Collected daily reports from visited outlets and prepared weekly summaries for Management team.
Operation Executive
FOOD @WORK BY ZOMATO
Chennai
06.2019 - 07.2020
- Resolved vendor grievances by identifying and addressing recurring issues.
- Coordinated with internal operations team to ensure successful client engagements.
- Ensured safety and regular maintenance of outlet equipment for optimal readiness.
- Confirmed all vendors prepared requisite supplies prior to meal sessions.
- Maintained high standards in cafeteria kitchen and storage area.
- Conducted daily and periodic audits while maintaining required checklists.
- Monitored headcount, meal quantities, and wastage, sharing details with vendors.
Buddy Trainer
PVR CINEMAS (P)LTD, GRAND MALL
Chennai
01.2016 - 01.2019
- Oversaw sales and operational activities, ensuring compliance with DCR reporting and tax regulations.
- Supervised personnel, addressing incidents, maintaining records, and enforcing company policies.
- Prepared and submitted daily reports on operations, sales, and staff performance.
- Conducted pre-shift briefings to assign responsibilities and ensure readiness for daily operations.
- Managed staff across the Box Office, Food and Beverage, and Housekeeping teams during shifts.
- Enhanced daily cinema operations to improve experiences for customers and staff.
- Provided feedback and recommendations aimed at boosting efficiency and satisfaction levels.
Senior Executive
GLOBAL INNOV
Chennai
08.2013 - 10.2015
- Completed all documentation to achieve monthly targets consistently.
- Collaborated with sales, marketing, and compliance teams to align offerings with company objectives.
- Engaged customers for feedback, conducting market research to refine solutions.
- Leveraged technology to enhance client solutions and optimize service delivery.
CADRE
NET AMBIT INFO SOURCES & SERVICES PVT LTD
Chennai
04.2013 - 08.2013
- Managed customer complaints while clearly explaining product features and benefits.
- Conducted outbound calls to introduce insurance products, generating new leads.
- Responded promptly and professionally to inbound customer inquiries.
- Addressed customer questions and concerns efficiently, enhancing service quality.
- Organized regular meetings with senior management teams to discuss operational updates.
Quality Control Supervisor
RAM PRASAD TUBES & BARS
Coimbatore
05.2012 - 03.2013
- Conducted thorough checks on all materials to ensure readiness for delivery.
- Performed regular maintenance on quality assurance equipment to optimize performance.
- Managed a quality control team of 10 personnel to uphold operational standards.
Education
B.E - MECHANICAL ENGINEERING, MANUFACTURING ENGINEERING
ANNAMALAI UNIVERSITY
Chidambaram01.2012
HSC - BIOLOGY
St. Antony’s Higher Secondary School
Velipalayam, Nagapattinam01.2006
SSLC - STATE BOARD
Natarajan Dhamayanthi Higher Secondary School
Velipalayam, Nagapattinam01.2004
Skills
- Professional management skills
- Objective achievement
- Team leadership
- Problem solving
- Decision making
- Time management
- Team building
- Standard operating procedures
- Food safety compliance
- Training development
- Vendor management
- Operational efficiency
- Client relations
- Customer service excellence
- Quality assessment
Area Of Exposure
- Administration / Service Expertise
- Forecasting Corporate Service Delivery and Client Requirement target and executing them in a given time frame
- Devising and effectuating competitive Employee programs, strategies to improve the product awareness and ensure enhanced brand visibility
- Handling Escalation level and provided complete solution to the technology needs in the designated territory and optimizing revenue from market
Career Track Source
- Handling end-end System Workflow process start from initial Admin call handling to Advance administration work
- Assisting in performance appraisal, induction, training & development in mentor level
- Responsibilities include maintaining and monitoring the daily activities related to clients needs
- Handle the operational aspects of Requirements and Generate need based MIS reports on Microsoft Knowledge base solutions
- Involve in Research Activities
Hobbies and Interests
- Listening Music
- Reading Books
- Playing Cricket
- Football
- Volleyball
- Badminton
- Roaming with Friends
- Bike Travelling
Expertise Summary
To be an asset to the organization I serve, I have expertise in computer fundamentals and infrastructure/administration skills A quick learner with a can-do attitude
Personal Information
- Father's Name: V. Mookkan
- Date of Birth: 01/18/89
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
Tamil
First Language
English
Intermediate (B1)
B1
Timeline
Associate Quality Control Manager
BOTTLE LAB TECHNOLOGIES PVT LTD
02.2022 - Current
Manager
HAGIT DESIGNS PVT LTD
08.2021 - 02.2022
Operation Manager
KAAPPI READY
03.2021 - 06.2021
Operation Executive
FOOD @WORK BY ZOMATO
06.2019 - 07.2020
Buddy Trainer
PVR CINEMAS (P)LTD, GRAND MALL
01.2016 - 01.2019
Senior Executive
GLOBAL INNOV
08.2013 - 10.2015
CADRE
NET AMBIT INFO SOURCES & SERVICES PVT LTD
04.2013 - 08.2013
Quality Control Supervisor
RAM PRASAD TUBES & BARS
05.2012 - 03.2013
B.E - MECHANICAL ENGINEERING, MANUFACTURING ENGINEERING
ANNAMALAI UNIVERSITY
HSC - BIOLOGY
St. Antony’s Higher Secondary School
SSLC - STATE BOARD
Natarajan Dhamayanthi Higher Secondary School