Manupati Chandu Priya
Bengaluru
Summary
Proactive collections specialist with a proven track record of maximizing collections and reducing outstanding balances. Experienced in handling customer inquiries, negotiating payment arrangements, and maintaining accurate records. .
Overview
3
3
years of professional experience
Work History
Collection Specialist
Olyv (SmartCoin Financials Pvt. Ltd.)
Bengaluru
12.2021 - 06.2024
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked effectively in team environments to make the workplace more productive.
Education
Bachelor of Science - Bachelor of Computer Science
Sri Venkateshwara University (Vijayam College)
Chittor09-2020
Skills
- Goal-Oriented
- Client Relations
- Performance improvement techniques
- Collections best practices
- Patience and Persistence
- Records Maintenance
- Customer research
- Outbound Calling
- Relationship Building
- Stress Tolerance
- Following conversation scripts
Languages
English
First Language
Languages know
- Hindi
- Telugu
- Kannada
- Tamil
Timeline
Collection Specialist
Olyv (SmartCoin Financials Pvt. Ltd.)
12.2021 - 06.2024
Bachelor of Science - Bachelor of Computer Science
Sri Venkateshwara University (Vijayam College)
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