Manvi Aggarwal
Operations & Business Support Analyst
Noida
Summary
Operations & Business Support Professional with 2.5+ years of experience in banking operations, stakeholder engagement, business reporting, and process optimization. Skilled in managing high-volume workflows, preparing reports, maintaining operational records, and collaborating with global teams to ensure timely delivery of business objectives. Proficient in MS Excel, PowerPoint, Word, Google Workspace, and CRM tools with a strong focus on process efficiency, communication, and organizational excellence.
Overview
2
2
years of professional experience
Work History
Analyst
Natwest Group
02.2025 - Current
- Manage high-volume banking operations, ensuring accuracy in data processing, documentation, and system updates.
- Collaborate with UK-based stakeholders and cross-functional teams to resolve operational issues and maintain service standards.
- Prepare daily, weekly, and monthly reports using Excel to support operational tracking and business decision-making.
- Coordinate with multiple teams to ensure timely completion of business deliverables and process requirements.
- Operational records and documentation while ensuring compliance with internal controls and procedures.
- Support workflow management, issue resolution, and process improvement initiatives to enhance operational efficiency.
- Assist in meeting coordination, tracking action items, and maintaining project-related documentation.
- Contribute to data migration and system transition activities while ensuring data accuracy and process continuity.
Consultant – Application Specialist
Upgrad
04.2024 - 01.2025
- Managed end-to-end application processing for students applying to US and UK universities, ensuring accurate documentation, timely submissions, and compliance with admission requirements.
- Served as the primary point of contact for applicants while coordinating with admissions, counseling, and operations teams to resolve queries and maintain smooth application workflows.
- Conducted interview preparation sessions, maintained application trackers and student records, and provided regular progress updates to stakeholders.
- Collaborated across teams to manage multiple applications simultaneously, improve process efficiency, and support onboarding and training of new team members.
Education
Bachelor's of Business Administration -
Dewan Institutes of Management Studies, India
Meerut, India 04.2001 -
Skills
- Advanced MS Excel
- Microsoft PowerPoint
- Microsoft Word
- Google Sheets
- Salesforce CRM (Basic Knowledge)
- Reporting & Data Analysis
- Executive & Administrative Support
- Documentation Management
- Client Communication
- Cross-functional Collaboration
- Time Management
- Data Management
Timeline
Analyst
Natwest Group
02.2025 - Current
Consultant – Application Specialist
Upgrad
04.2024 - 01.2025
Bachelor's of Business Administration -
Dewan Institutes of Management Studies, India
04.2001 -