Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Manwesh Jain

Bengaluru

Summary

Results-driven Associate Director known for high productivity and efficient task completion. Skilled in strategic planning, team leadership, and project management. Excel at communication, problem-solving, and adaptability, ensuring successful outcomes in fast-paced environments. Harness these soft skills to lead teams effectively toward organizational goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Associate Director

Deloitte
Bengaluru
06.2021 - Current
  • Developed and implemented strategies to increase organizational effectiveness and efficiency.
  • Oversaw day-to-day operations of the organization including personnel management, program development and implementation.
  • Coordinated with other departments to ensure successful completion of projects within established timelines and budgets.
  • Provided guidance and support to staff in order to maximize their performance.
  • Ensured compliance with all applicable laws, regulations and policies related to the organization's operations.
  • Identified opportunities for improvement in processes, procedures, systems and services.
  • Conducted regular meetings with staff members to review progress on goals and objectives.
  • Maintained positive relationships with stakeholders by responding promptly to inquiries, requests and complaints.
  • Evaluated performance of subordinates through regular feedback sessions and annual reviews.
  • Implemented innovative solutions for difficult problems encountered by the department.

Principal Support Engineer

Oracle
Bengaluru
06.2015 - 05.2021
  • Provided technical support to customers and partners for complex software issues.
  • Developed automated solutions and scripts to improve system performance.
  • Investigated application errors, identified root cause of the issue, and resolved them quickly.
  • Assisted in writing technical documentation for product releases, updates, and upgrades.
  • Conducted user training sessions on new products or applications as needed.
  • Created detailed reports outlining the resolution of incidents in order to track trends over time.
  • Analyzed existing processes and proposed improvements based on best practices.

Functional Consultant

TCS
Bengaluru
11.2003 - 05.2015
  • Provided functional consulting services to clients in the areas of business process analysis and optimization.
  • Analyzed customer requirements, identified gaps between current and desired outcomes, and created solutions for improvement.
  • Designed business processes that incorporated best practices from various industries.
  • Developed system specifications documents based on client's requirements.
  • Conducted gap analysis to identify opportunities for process improvements.

Education

B.E. - Computer Science

Samrat Ashok Technological Institute
Vidisha
06-2003

Skills

  • Project Management
  • Data Collection
  • Technical implementation
  • Process Improvement
  • Strategic leadership
  • Coaching and Mentoring
  • Work Planning and Prioritization
  • Hiring and Training
  • Onboarding and training

Certification

  • Oracle Cloud Infrastructure 2023 AI Certified Foundations Associate

Languages

Hindi
First Language

Timeline

Associate Director

Deloitte
06.2021 - Current

Principal Support Engineer

Oracle
06.2015 - 05.2021

Functional Consultant

TCS
11.2003 - 05.2015

B.E. - Computer Science

Samrat Ashok Technological Institute

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Manwesh Jain