Dynamic professional with around 12 years of experience in commercial excellence, business operations, product implementation, sales analytics, strategy consulting, stakeholder relationship management, business transformation and change management across life science industry. Proven expertise in driving process improvement, automation initiatives, business reporting and insights, strategic decision making, delivering data-driven solutions, leading cross-functional teams, and driving revenue growth with a strong foundation in engineering and management education.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Associate Director
Axtria
12.2021 - Current
Coordinated with GCC of one top 10 pharma company, led global implementation of SalesIQ and incentive operations across 25+ markets, improving data efficiency by 33%, process efficiency by 40%, communication efficiency by 60% and user experience by 80%
Streamlined commercial operations including alignment, roster, IC, sales & activity reporting with 98% adherence to production calendar
Spearheaded operations of Field Intelligence dashboards (sales, payer, NBA) developed on Snowflake & Power BI resulting in 10% uplift in sales
Managed yearly $2-3M engagements across APAC, EMEA, & US regions and generated avg. annual $400K new opportunities
Led implementation & operations of data integration [IQVIA XPO, XPD, DDD, Veeva CRM via API or file-based] resulting in 40% data efficiency
Acted as business analyst for translating business needs into technical deliverables and enhancing 20+ product features
Led Power BI & Salesforce dashboard development for analytics modules, improving reporting accuracy to 99% and enhancing decision-making
Championed strategic initiatives including development of Plan Design module and a scalable reporting solution, enabling faster onboarding across pharma clients and achieving a 40–50% reduction in implementation timelines
Managed multi-level team including senior managers, managers, project lead, analysts for operations and implementation projects within CE
Assistant Manager
KPMG India
08.2019 - 12.2021
Conducted value stream mapping, recommended system integration and automation tools deriving 30% operational efficiency gain
Developed market entry strategies, including value chain analysis and competitor benchmarking
Contributed to business development by creating RFPs, demos, and client presentations, helping win over 60% of proposals
Consultant
zS Associates
06.2016 - 07.2019
Developed sales analytics models, including predictive and time-series and delivered sales targets for 4,000+ sales personnel
Reduced cycle times by 35-40% and manpower by 33% through enhancement and automation (SQL optimization, RPA, Python scripting)
Designed sales performance frameworks and brand diagnostics improving sales target accuracy by 15-18% and budget utilization by 20-25%
Engineer
M.N. Dastur & Co. Pvt Ltd.
08.2011 - 10.2013
Created design manual and reduced design process lead by 30-35%
Liaising with clients for resolution of technical issues and ensuring quality and consistency of deliverable
Education
PGDIE - undefined
Indian institute of management
01.2016
B.E. - undefined
jadavpur university
01.2011
Skills
Advanced MS Excel
MS PowerPoint
MS Project
Service Now
Salesforce (SalesIQ)
Python (basic)
ETL pipeline
SQL (Snowflake)
Business Operations
Business Analysis
Project Management
Business Development
Project Revenue Management
Client Management
Team Management
Strategy Consulting
Certification
Databases & SQL for Data Science – Coursera
Python for Data Analytics – Pluralsight
Project Management – Joseph Phillip
Accomplishments
Improved Project Delivery: Led team achieving 98% on-time project delivery rate, maintaining avg 4.3/5 client satisfaction scores
Operational Cost Reduction: Reduced operational costs by 30% via effective resource planning and automation
Data Accuracy Improvement: Enhanced data accuracy by 33% through data integration, and automated validations
Project Revenue Management: Generated new opportunities worth avg $400K and led yearly $2M engagements
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full Time
Work Location
HybridRemote
Quote
Every problem is a gift—without problems we would not grow.