Manya Khare
New Delhi
Summary
Mortgage Relationship Manager with ICICI BANK LTD., specializing in financial analysis and client relationship management. Developed effective strategies that significantly improved customer retention and satisfaction rates. Demonstrated expertise in risk evaluation and loan assessment, contributing to growth in mortgage opportunities. Skilled in cross-department collaboration, achieving impactful results in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Relationship Manager
ICICI BANK LTD.
NEW DELHI
06.2024 - Current
- Analyzed the applicant's financial and credit status, evaluating assets and risks to determine loan feasibility.
- Developed strategies to attract new customers while retaining existing ones.
- Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Provided expert financial advice to clients, enhancing their decision-making process.
- Managed multiple tasks simultaneously while meeting tight deadlines.
Education
PGDM - Marketing, HR
FOSTIIMA Business School
New Delhi03-2024
BBA -
Graphic Era University
Dehradun04-2022
XII - CBSE -
The Indian Academy
Dehradun03-2019
X - CBSE -
The Indian Academy
Dehradun04-2017
Skills
- Project Management
- Financial analysis
- Risk evaluation
- Cross-department collaboration
- Loan assessment
- Credit analysis
- Market analysis
- Loan portfolio monitoring
- Client relationship management
- Basics of MS Excel, MS Word
- SPSS
INTERNSHIP
05/2023 - 06/2023
SMEAG Intern, ICICI BANK LTD., NEW DELHI, INDIA
- Researched market scope for small and medium enterprises to identify growth opportunities.
- Analyzed financial requirements for loans and digital channels to support SMEs.
- Collected financial data from companies through an Internet Service Provider.
- Examined processes for loan processing and disbursement to streamline operations.
- Implemented a 360-degree approach by collaborating with various bank departments.
Accomplishments
- Certificate of Merit by CBSE for English Core in Higher Secondary, 2019
- 1st runner up in Digital and Banking awareness competition at school, 2018
- 1st runner up in Article writing Competition at school, 2018
- Won gold medal of district level in Taekwondo Martial Arts Dehradun
Skills And Certifications
The fundamentals of Digital marketing, Google Digital Garage, 2020, Management Skills for International Business, Coursera, 2020, Market research & consumer behavior, Coursera, 2020, Digital Skills: Retail, Accenture, 2020, Basics of MS Excel and MS Word, SPSS, Digital marketing, Basics Tableau, Project Management
Timeline
Relationship Manager
ICICI BANK LTD.
06.2024 - Current
PGDM - Marketing, HR
FOSTIIMA Business School
BBA -
Graphic Era University
XII - CBSE -
The Indian Academy
X - CBSE -
The Indian Academy
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