Mari Muthu
Team Lead Coordinator, Senior Data Associate
Bangalore,KA
Summary
Aim towards higher growth and better prospects by enhanced skills in organization. My objective is to attain progress in organization development by achieving the targets. Through enhanced productivity, motivation, building team spirit and commitment for the organization. Also adopts at multi-disciplinary jobs and flexible in teamwork.
Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
E-mail Marketing Operations / Lead Generation Specialist
Datrix
07.2014 - Current
- Email Marketing Specialist, you will oversee all aspects of email marketing campaigns, including market research, content creation, and the dissemination of copy.
- A leads generation specialist is a professional who collects and evaluates potential sales opportunities.
- Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
- Planned operations and activities, and led projects.
- Managed daily operations, ensuring timely delivery of high-quality products and services to clients.
- Maintained database systems to track and analyze operational data.
- Collected, arranged, and input information into database system.
- Conducted regular reviews of operations and identified areas for improvement.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
Customer Support Representative
Adithya Birla Minacs
05.2015 - 07.2015
- Balanced multiple priorities while maintaining a focus on excellent communication skills and attention to detail.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Utilized CRM tools effectively to track customer interactions, maintain records, and provide personalized assistance when needed.
- Exceeded performance metrics by consistently providing high-quality support to clients.
- Supported sales efforts by offering knowledgeable insights into product offerings during upselling opportunities.
Data Associate
PRINT FEED
06.2011 - 02.2015
- A Data Associate is responsible for collecting, processing, and maintaining large sets of data
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
BCA - BCA
Karnataka State Open University
DIPLOMA - CS
Board of Technical Education
SSLC - SSLC
Karnataka Secondary Education Examination Board
Skills
- HTML
- CSS
- Operations management
- Quality assurance
- Data analysis
- Project planning
- Basics in Computers
- Hardware and Networking
- MS Office
- Microsoft Workspace
- Market Research
- Management
- Leadership
- Problem-solving
Certification
Google Ads for Beginners, Coursera, 05/05/24
Google, Fundamentals of digital marketing, 05/05/24
Coursera, Introduction to Business Analysis Using Spreadsheets: Basics, 05/05/24
Open To Relocate
True
Personal Information
Date of Birth: 03/10/90
Open To Remote
True
Listening Music
Listening about Ilayaraja, AR Rahman music mostly melody songs.
Languages
Tamil
Bilingual or Proficient (C2)
English
Advanced (C1)
Kannada
Bilingual or Proficient (C2)
Telugu
Intermediate (B1)
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 15 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridOn-SiteImportant To Me
Career advancementFlexible work hoursPersonal development programsHealthcare benefitsWork from home option401k matchQuote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
Software
Hubspot
Salesforce
Zoho CRM
Timeline
Customer Support Representative
Adithya Birla Minacs
05.2015 - 07.2015
E-mail Marketing Operations / Lead Generation Specialist
Datrix
07.2014 - Current
Data Associate
PRINT FEED
06.2011 - 02.2015
DIPLOMA - CS
Board of Technical Education
SSLC - SSLC
Karnataka Secondary Education Examination Board
BCA - BCA
Karnataka State Open University
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